Operations | Monitoring | ITSM | DevOps | Cloud

observIQ awarded Fall 2022 Intellyx Digital Innovator Award

We talk to a lot of the top research firms about our business and the evolving space of observability so we are honored to be awarded the Fall 2022 Intellyx Digital Innovator Award. Intellyx focuses on enterprise digital transformation and the leading edge innovators helping to drive change in the enterprise IT marketplace. They give this award to vendors who make it through its rigorous selection process and deliver a successful briefing. The award is not based on being a client.

ITSM Tasks Got You Down? Make Like a Dad on Christmas Eve and Throw Out the Manual.

Automation is a smart investment in efficiency, productivity, and profitability. According to VentureBeat, companies that invested in automation technologies began to see results almost immediately, including an average 7% increase in revenues. In total, U.S. companies that adopted automation in 2021 generated an extra $195 billion in revenue per month, adding 7.1 million jobs to the economy.

Datadog acquires Cloudcraft

A well-designed cloud architecture is essential to ensure that the underlying infrastructure stays operational, within budget, and compliant over time. These days, organizations are rapidly spreading their infrastructure across a broad, complex mesh of interconnected resources and services. It can be difficult to make high-level decisions about the design and management of these systems. This is why many organizations are now turning to cloud infrastructure modeling tools.

Grafana vs. Chronograf and InfluxDB

How can you judge Grafana vs. Chronograf and InfluxDB? Monitoring various systems is a crucial component of continuous maintenance. You can look at different parameters of the monitored system and take corresponding actions for certain conditions. For example, engineers can prevent server failure when they see the load on the server approaching its critical point. If the numbers of processed transactions (or registered users) exceed the expected level, you can celebrate your success.

How Grafana unites Medallia's observability stack for faster, better insights

California-based Medallia captures feedback signals — in-person interactions, customer surveys, call centers, social media, etc. — to help businesses improve their customer experience. In much the same way, the company’s Performance and Observability Engineering team captures observability signals to optimize the experience for internal users.

BGP Monitoring with Catchpoint: Finding and Fixing BGP Issues - FAST

BGP is effectively the postal service of the Internet. Without BGP, traffic doesn't move. So, when there's a configuration issue, or worse, malicious activity – the repercussions can be huge. That's why constant monitoring of BGP traffic is crucial. In this ten-minute video, Solutions Engineer Zach Henderson explains why BGP issues can damage your bottom line and then shows how to quickly detect, analyze and resolve them with Catchpoint's market-leading BGP Monitoring solution.

Announcement: Raygun Launches Public API

Today marks a new era for Raygun. With the launch our new Public API, you’ll be able to use the powerful metrics surfaced in Raygun in exciting new ways. This is our first step towards being API first, so watch for future developments. At Raygun, we pride ourselves on delivering invaluable customer-centric insights into the health of your software.

Crash Reporting & Real User Monitoring for React applications

In this blog post, I’m going to talk about how to integrate Raygun4JS with React at a deeper level than what is provided out-of-the-box. None of these things are needed for Raygun4JS to do its primary job (reporting errors that happen on your website) but provide useful extra value for determining how your React application is performing and what is going wrong when an error occurs.

Searching Observability Data Just Became Point & Shoot

The traditional approach for searching observability data is a tried-and-true: Once all the search staging is accomplished, we can perform high-speed, high-performance, deep-dive analysis of the data. But is this the best way or even the only way to search all that observability data? The answer to the first question is maybe, as it depends on what you are trying to accomplish. The answer to the second question must be a resounding no.

Citrix Audio Redirection Service is not running

The Citrix Audio Redirection Service is part of the Citrix Virtual Desktop Agent (VDA) software which runs on a single or multi session machine. It is responsible for redirecting audio over the Audio Virtual Channel to be used within the ICA session. If this windows service has stopped running, users having a virtual desktop session to the respective session machine have no sound.