Operations | Monitoring | ITSM | DevOps | Cloud

A lot has been written about the ever-elusive “Single Pane of Glass” (or SPOG). From calling it a myth like BigFoot or The Loch Ness Monster , to reporting that “a centralized, service-centric view into IT environments has become a must-have capability for IT Operations” (2018 Digital Enterprise Journal Study), both opponents and proponents admit that the implementation of a centralized view into IT Ops is a real need, but at the same time, a major operational challenge.

Imagine you are driving a car on a freeway. Your speedometer is telling you you’re going 62 mph. But you “gotta go fast”. Faster than then 65 mph speed limit. So you go for it: first 68mph, then 75mph, then 80mph. Then you pass a police officer hiding in a speed trap. To your dismay, they pull you over and give you a ticket. All is not lost: there is a silver lining here.

I joined BigPanda a year ago yesterday – and I can truly say it’s been one of the most intense and exciting years, both personally and professionally. A roller-coaster ride of PG activities, POVs and nourishing partnerships with our prospects and customers. And looking back at all that I’ve gone through, one of my strongest takeaways is that while our product is amazing and our POVs are rock solid, in the end it’s the people who tip the scales.

OnPage has always been dedicated to providing powerful features, ensuring that healthcare practitioners streamline their communications, operations and workflows. Today, OnPage is taking another step forward with its latest release, offering new capabilities and features built for today’s healthcare organizations. I’ll now highlight some on the latest and greatest additions to OnPage’s clinical communications and pager replacement platform.

Recently, while working with a customer, I saw a really cool use of PagerTree’s Stakeholder Notifications to send messages into a Slack channel. They did this by using the Slack’s Email to Slack integration along with PagerTree’s Stakeholder notifications. Today I’d like to share with you how they did it.

PagerDuty is excited to participate in ServiceNow’s Knowledge19 event in Las Vegas this week. As a ServiceNow Gold Technology Partner, this is an event our team looks forward to all year because it gives us a chance to connect with many of our shared customers who depend on ServiceNow for critical parts of their operations. This year is even more exciting for us since we’re launching the newest version of our ServiceNow integration for HybridOps teams.