Operations | Monitoring | ITSM | DevOps | Cloud

signl4

Critical Event Management Platforms: What They Are and What They Do

Sep 25, 2026 By SIGNL4 In SIGNL4
Critical event management platforms help organizations identify, communicate, and respond to critical events that threaten people, operations, facilities, IT systems, or business continuity. Modern critical event management software can combine event management, mass notification, situational awareness, incident response, and operational resilience – but not every platform approaches critical event management in the same way. Some CEM platforms focus on risk intelligence and threat monitoring.
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onpage

How Pharmacies Can Streamline Call-In Prescription Workflows With OnPage

Sep 25, 2026 By Michelle Chua In OnPage
Pharmacists manage much more than dispensing medications. Throughout the day, they may be processing prescriptions, communicating with healthcare providers, assisting patients and coordinating with other pharmacy staff, all while managing a steady flow of incoming calls. For pharmacies that accept prescriptions by phone, those calls add another important communication workflow to an already busy environment.
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ilert

ilert now supports a native Bleemeo integration

Sep 22, 2026 By Sirine Karray In iLert
Bleemeo monitoring now connects natively to ilert, linking threshold detection to on-call management and alerting. DevOps, SRE, and IT operations teams get a direct path from a breached threshold to the phone of the engineer who can fix it, and back to a clean slate once the problem is gone.
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How to Send Critical Alerts to the OnPage App | 3 Ways

Sep 22, 2026 By OnPage Corporation In OnPage
What are the different ways to send a critical alert to the OnPage app? This video shows three ways people and external systems can trigger a high-priority OnPage mobile alert that's also HIPAA compliant (secure or healthcare use cases): These options are particularly useful for users with OnPage mobile licenses who do not have a Silver or Gold plan.
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onpage

On-Call Alerting vs. Mass Notification: What's the Difference?

Sep 21, 2026 By Michelle Chua In OnPage
When an urgent situation occurs, organizations need more than a way to send a message. They need a communication strategy that considers who needs to receive the message, whether they need to take action and how quickly they need to respond. This is where the difference between on-call alerting and mass notification becomes important. A critical IT incident, for example, may require an immediate response from a specific on-call engineer or incident response team.
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grafana

Grafana Alerting: Scale alert routing without scaling complexity using multiple notification policies

Sep 21, 2026 By Matt Jacobson In Grafana
Alert routing often starts simple. A team creates a few contact points, adds some label matchers, and builds a notification policy tree that sends each alert to the right destination. But alerting configurations rarely stay simple. As an organization grows, its notification policy tree must accommodate more teams, services, and routing requirements. Changes for one team still require editing a global configuration, making ownership less clear and independent provisioning harder.
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How to Configure Redundancy Channels in the OnPage Console

Sep 17, 2026 By OnPage Corporation In OnPage
Learn how to configure redundancy notifications and copy recipients for a contact in the OnPage Console. This video walks through disabling Secure Messaging, setting the redundancy time interval, selecting additional delivery channels and sending message copies through email, SMS or IVR/voice call. Important: Disabling Secure Messaging means messages will no longer be delivered through OnPage’s secure channel. This configuration is not HIPAA compliant and should not be used for healthcare communications requiring HIPAA compliance.
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datadog

From alert to resolution: Manage incidents with Bits Chat in Slack

Sep 16, 2026 By Datadog In Datadog
When an issue in production triggers an alert, the people responding to it are often working in Slack while the evidence they need is elsewhere. Responders need to move between conversations, telemetry data, source code, and incident tooling as they form hypotheses, coordinate actions, and keep stakeholders informed. That context switching can slow down a time-sensitive investigation and make updates harder to follow.
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ilert

ilert AI SRE is generally available

Sep 14, 2026 By Birol Yildiz In iLert
When you get paged at 3am, it takes about 30 seconds for the notification to reach you and maybe two minutes until you're in front of a laptop, awake enough to read. What you see then is usually a raw alert. A metric name, a threshold, a link to a dashboard. Then the ritual starts: open the dashboard, check what deployed in the last few hours, grep the logs for the first error, ask in Slack whether anyone touched the database. ‍ Most of that time is search.
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