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Jul 12, 2019   |  By AlertOps
Alerting has come a long way from the days of paging an on-call administrator in the middle of the night, to multiple on-call teams that run and manage incident response around the clock. This is because as organizations grow and scale, responding to incidents also gets more complex and you often need more than one team to get involved to successfully resolve an incident.
Jul 10, 2019   |  By AlertOps
Software vendors and analysts love to rattle off scary numbers about how many thousands of dollars per minute or hour an infrastructure outage will cost the typical company. Those numbers can be scary indeed; for example, Gartner quotes $5,400 per minute as the cost borne by a medium to large-sized retailer. Your company, however, is most likely not identical to the “typical” company on which the numbers are based.
Jul 9, 2019   |  By AlertOps
In a simpler world, incident response notifications would be a one-size-fits-all type of item. You could deliver the same notification to everyone with equally successful results. But in the real world, incident response messages must be nuanced. Unlike baseball hats or wristwatches, the messages you send to different stakeholders when an incident occurs need to be tailored to each category of recipient.
Apr 16, 2019   |  By AlertOps
IT service alerting (ITSA) tools are quickly becoming must-haves. These tools notify IT teams about infrastructure problems, poor performance and other IT management issues. In doing so, ITSA tools empower businesses to avoid outages, reduce downtime and comply with service-level agreements (SLAs).
Jan 14, 2019   |  By AlertOps
Development and operations (DevOps) covers a wide range of functions – everything from software development to quality assurance to configuration management to infrastructure. Now, let’s take a look at 30 terms and definitions to help you better understand DevOps.
Jul 19, 2018   |  By AlertOps
This guide provides best practices and practical guidelines for the management of network operations and information security incidents. Incidents happen, and cost organizations thousands of dollars due to downtime.
Jul 19, 2018   |  By AlertOps
Development and operations (DevOps) empowers organizations to deliver applications, products and services faster and more efficiently than ever before. The DevOps model unifies development and IT operations (ITOps) teams for more efficient achievement of your company’s business objectives.
May 13, 2019   |  By AlertOps
Resolve Major IT Incidents & Automate Real-time Operations to Protect Business-Critical Services and Customer Experiences.
Sep 19, 2016   |  By AlertOps
Send to one user at a time, then retry 5 times at 5 minute intervals before escalating to the next user. You can change the intervals and timings.
Sep 19, 2016   |  By AlertOps
Notifies one device at a time for each user before escalating to the next user. Each user defines their own notification sequence in their user profile.
May 6, 2016   |  By AlertOps
On Call Rotation Rotating Schedule
May 6, 2016   |  By AlertOps
On Call Rotation Fixed Schedule