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New features summer wrap-up: Evolving ChatOps, AI-assisted Incident Comms, and Time-based alert grouping

It is time to sum up the product updates that we introduced during summer 2023. As always, our focus has been on minimizing limitations in the incident response process and accelerating the workflow from acknowledgment to resolution. We invite you to contribute to the ilert roadmap by submitting your feature and improvement ideas here.

Announcing the Gremlin Enterprise Chaos Engineering Certification (GECEC) program

We knew Chaos Engineering was in high demand when we first launched the Gremlin certifications in 2021. But we had no idea our Chaos Engineering certification programs would be such a success. There’s a reason: the market is looking for professionals who know how to wield Chaos Engineering well, and Gremlin's certification has become the gold-standard to learn the principles of Chaos Engineering and demonstrate proficiency.

How to Give Your Business Website a Makeover - Essential Tips and Tricks

Having a website for your business is no longer optional, it should be seen as a mandatory part of business operations. Even if your business doesn't offer eCommerce solutions, having a website makes it possible for new customers to find you and learn about your offerings. Websites can be a fabulous marketing tool and can be promoted on social media. But don't make the assumption that any old website will do. It needs to be professional, sleek, helpful, engaging, and user-friendly.
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Slack Workflows: How To Streamline Team Communication & Collaboration

Slack workflows can play a pivotal role in automating aspects of your operations. At the core of operational excellence is an unwavering commitment to efficiency. Leveraging Slack workflows is an easy way to bake efficiency into your workflow processes. If you are looking to begin embracing automation and don't know where to start, examining your existing technology stack is the best place to begin. As of 2023, Slack has an impressive 20 million active users.

New Item List

We are proud to announce that we are starting to roll out access to the new version of the item list page. The new page has been redesigned, refreshed and rebuilt from scratch; the fresh new look and feel is mobile friendly and also brings a number of immediate new benefits compared to the legacy page. Access will be available through a header to allow users to switch to the new page, with the ability to switch back to the legacy page if needed.

Visualize service ownership and application boundaries in the Service Map

The complexity of microservice architectures can make it hard to determine where an application’s dependencies begin and end and who manages which ones. This can pose a variety of challenges both in the course of day-to-day operations and during incidents. Lacking a clear picture of the ownership and interplay of your services can impede accountability and cause application development, incident investigations, and onboarding processes to become prolonged and haphazard.

New User Inbox and Circuit Management

As we enter the new era of 4.0, we are thrilled to introduce a range of fresh and user-friendly features. Take a peek into your brand new User Inbox, a centralized hub for all your notifications. Explore the enhanced Connectivity add-on with Circuit Management, allowing you to conveniently bundle your connections. And for those managing multiple outlets, get ready to experience the upgraded Outlet Control functionality that will surely delight you.

Why should every organization invest in cybersecurity software?

In today’s digital age, organizations across industries are increasingly reliant on technology for their operations, communication, and data management. While this technological advancement is no doubt beneficial, it also brings with it a heightened risk of cyber threats and attacks. From data breaches and ransomware attacks to intellectual property theft and financial fraud, the consequences of a cybersecurity breach can be devastating for any organization.

Data Quality Metrics: 5 Tips to Optimize Yours

Amid a big data boom, more and more information is being generated from various sources at staggering rates. But without the proper metrics for your data, businesses with large quantities of information may find it challenging to effectively and grow in competitive markets. For example, high-quality data lets you make informed decisions that are based on derived insights, enhance customer experiences, and drive sustainable growth.