Operations | Monitoring | ITSM | DevOps | Cloud

In incident management, observability is the ability of an organization or team to infer a system's internal state from its external outputs.

Ensuring a productive remote workspace was one of the main priorities of many enterprises and organization in 2020. A majority of the global workforce across different industry verticals, including the healthcare industry, were forced to work remotely. Healthcare organizations had to quickly update infrastructure and software to support the shift without compromising productivity.

Cuando se habla de cambiar de software, no sé por qué, me viene a la mente la compra de música. Bueno, yo soy de los de antes: vinilos, cassettes, a principios de siglo los CD y DVD… Claro, ahora es diferente, actualmente existe el pago por suscripción, que reproduce en línea, y donde generalmente se ofrece el álbum de turno o paquetes completos con muchas estrellas musicales…

In this article, we’re covering all the latest updates from AWS in 2021 that serverless builders should be aware of. Before we start, let’s recall a few significant updates in serverless, announced at re:Invent 2020. One of the things that we see is that agility is really one of the primary drivers to one’s workload in the cloud and serverless is a good example of this. But the discussion often starts with cost.

Under new channel leadership, OpsRamp has rolled out a series of updates to its partner program, including a more partner-friendly profit-sharing model, enhanced lead-sharing, and more comprehensive sales assistance, complete with sales and technical training, co-marketing and demand generation, and selling resources. OpsRamp also has committed to expanding its channel team with dedicated regional channel account executives and solution engineers for technical sales support.

Network visualization is the practice of creating and displaying graphical representations of network devices, network metrics, and data flows. In plain speak, it’s the visual side of network monitoring and analysis. There’s a variety of different subcategories of network visualization, including network maps, graphs, charts, and matrices. In the world of IT networks, network management software will usually have some type of network visualization features built-in.

Network packets contain pieces of information that are sent and received enabling communication. When these network packets fail to reach their destination, it results in network packet loss. Network packet loss causes heavy latency and disruption, so, when a network suffers packet loss, it can lead to undesirable circumstances, and organizations might even end up losing business.

Visibility into your Salesforce environment is crucial for keeping your data secure and ensuring a seamless user eperience. That’s why we are excited to announce that Datadog can now collect Salesforce event logs directly from your Real-Time Event Monitoring stream, giving you deep insights into the security and operational performance of your Salesforce environment.

Small businesses face many operational challenges, one of which is effectively managing client relationships. When burdened with tasks like closing deals and maximizing profits, customer’s strategic requirements are often overlooked. MSP Managed Service Providers should consider themselves as business consultants and understand that long-term relationships are not built for selling products, but rather delivering solutions.

Alerting is the part of the Grafana open source project that has received the most requests for features and improvements. For some time now, the changes have been minimal, but we’ve been listening to the community. With Grafana 8, our investment in alerting is here.