Integrations to third party ITOM/ITSM solutions have been used by all Avantra customers since the beginning back in 2003. Often this is due to corporate support processes and the customer’s wish that all solutions used to manage the entire IT landscape shall report to one single ITOM/ITSM solution. This is where activities of different departments are coordinated.

This post is part of a series featuring customers, partners, and experienced DX Unified Infrastructure Management (DX UIM) practitioners. We’ve asked these expert users to share their knowledge with the broader DX UIM community. Today, we’re featuring Kathy Solomon, the Unix Systems Administrator for the R&D Support organization within Broadcom IT.

I recently changed teams within Grafana and now I get the chance to work with Grafana Loki, our highly effective open source log aggregation system that stores and queries logs from your infrastructure or applications. At Grafana, we always dogfood our products so what better way to learn more about Loki than trying out a simple use case that I can actually benefit from.