Operations | Monitoring | ITSM | DevOps | Cloud

Amazon Web Services (AWS) provides over 200 fully-featured services, that aim to make the cloud affordable and cost-efficient for the companies that use the popular cloud provider. Yet, the average AWS customer wastes 30% to 35% of their cloud budget on unnecessary costs. But why? Many organizations running on AWS report challenges managing their infrastructure — and some engineers feel their native tools simply do not cut it for managing their enterprise applications.

Owning an IT business isn't for the faint of heart. Risk naturally comes with the territory, but according to successful MSP veterans, owners can do several key things to mitigate their risk and give themselves a foot up over the competition. Instead of preparation and proactivity, many businesses find themselves where quick reactions to risks that arise are the only way forward—business whack-a-mole, for lack of a better term.

When Grafana Labs CEO and co-founder Raj Dutt announced to the team that the company would be launching Grafana Mimir, we knew that along with the public announcement, we would want to publish a Q&A. We collected questions from Grafanistas and Raj has answered them here.

Today we’re introducing you to Grafana Mimir, the most scalable, most performant open source time series database in the world. Mimir allows you to scale to 1 billion metrics and beyond, with simplified deployment, high availability, multi-tenancy, durable storage, and blazing fast query performance that is up to 40x faster than Cortex. There’s supposed to be a video here, but for some reason there isn’t. Either we entered the id wrong (oops!), or Vimeo is down.

We’re excited to announce a new set of updates and enhancements to PagerDuty’s Digital Operations Platform. Recent updates from the product team include On-Call Management and Incident Response, Process Automation, to PagerDuty Community & Advocacy Events. New capabilities enable users and customers to resolve incidents faster, do the following, and more.

Elastic Security’s developer support team has recently seen a surge in reports from customers about sluggish performance in our UI. Our initial inspection of logs for troubleshooting provided some insights, but not enough for a true fix. Luckily, we have Elastic Observability and its APM capabilities to dive in deeper and look under the hood at what was really happening within Elastic Security. And, more importantly, how we could improve its performance for customers.

Suppose you are going to adopt AWS as your cloud provider. Whether you are migrating from some other cloud providers or it is your first time setting up your application’s infrastructure on the cloud, This article will be immensely beneficial for you. AWS is an industry leader in cloud innovation technologies and carries the largest market share among cloud providers.

Getting started with software can be confusing – depending on the complexity of the software, of course. Despite the extensive documentation available for Charmed Operator SDK and Juju some just prefer to watch video material to start with. So, let’s take the opportunity to have a look at available tutorials and presentations available on the Internet.

In part 1 of our synthetics series, we looked at tracking network performance to drive better business outcomes. Here in part 2 of our series, we’ll dig into the very first and most basic business outcome of using digital experience monitoring (DEM). That is, we’ll look at how to protect and grow revenue by proactively monitoring the health, availability and uptime of your critical applications and services, so you can fix issues before your customers’ experience suffers.

Business continuity is a crucial part of any scalable operations plan, but many businesses fail to realize how important it is until their first critical emergency. Only then does business continuity management come to the forefront of planning exercises, and stakeholders are forced to reflect on what went wrong, why it went wrong, and determine if they can avoid it happening again, or be better prepared if it does. The true business continuity management lifecycle begins long before an incident.