Operations | Monitoring | ITSM | DevOps | Cloud

Edua Dickerson, vice president of ESG and finance strategy at ServiceNow, co-authored this blog. Environmental, social, and governance (ESG) concerns are rapidly rising to the top of the corporate agenda. Not only is ESG a corporate responsibility, but it’s also a win-win for enterprises. By embracing sustainability, ethical labor practices, and effective processes and controls, organizations are laying the groundwork for increased value creation, according to McKinsey.

Maintenance is an important aspect that several organizations ignore. As a result, organizational assets do not work properly, asset failure occurs, and asset performance is not up to the mark. These types of scenarios are quite common when assets do not get maintenance on time. That is why organizations must not ignore maintenance. In fact, they should provide proactive maintenance to their assets which is helpful in minimizing maintenance expenses.

While Financial Operations (FinOps) isn’t a new concept, it is becoming more prevalent in companies that have started seeing increases in their cloud spend. Historically, when engineers needed to set up infrastructure to complete a project, they had to go through a long process of procuring servers, finding space in a data center, and getting financial approval. This process could take two months or more, so it allowed plenty of time for oversight by the financial department.

The promise: Order any groceries and essentials from Blinkit’s mobile app, and they’ll be delivered to your doorstep within 10 minutes. The process: Very difficult with a legacy logging tool. For Blinkit, the instant delivery service formerly known as Grofers that serves millions of consumers across India, their tech stack was beginning to interfere with business operations at a time when the company was hyperscaling due to its popularity.

Data center automation is expected to rapidly change the data center industry. Look at any data center industry publication, website, or event and there will be plenty of content predicting what data center automation is going to look like. Data center professionals are curious on how automation is going to change their jobs and data center management. The truth is that we already know.

Digital dexterity is a fundamental attribute within the most successful workforces – and will only become more essential as businesses enter the rapidly approaching future workplace. Yet, many businesses struggle to assess and promote this vital skill among their own employees. The increasing value of digital dexterity is due in large part to the digitization of the workplace, which was well underway prior to the pandemic..

Data breaches and ransomware attacks are increasing exponentially. The number of data breaches reported per year has increased nearly 70% in the past five years. Eighty-five percent of IT decision makers report having suffered at least one ransomware attack over the same period. Organizations that fall victim to these breaches and attacks experience system downtime, damaged reputations, IP loss and other ill effects that lead to lost business.

Whether you’ve heard of or fully jumped on the DevOps or SRE bandwagon, you may have also wondered how the two relate. What’s the difference? Are they really just different ways of looking at the same problem? The term DevOps hit the market first, but SRE wasn’t too far behind. And though they have different origin stories, they both focus on autonomy, automation, and iteration. So why do these paradigms exist? And why do we need both? Let’s look at this further.

Our previous blog provided an outline of the current phishing trends and potential consequences of not being aware of them. This article, however, takes a deep dive into a particularly dangerous type of attack. There is a large amount of phishing that is targeting webmail users on non-free mail domains in an attempt to syphon out their credentials for later use.

Haven’t we often heard that creative marketing + good sales = a successful business model? Well, yes, and no. While sales and marketing are imperative for success, they aren’t sufficient in this day and age where customers have limitless alternatives. Businesses can no longer solely rely on yearly contracts or handshakes to retain business. And let’s not forget that the expense of acquiring new customers has skyrocketed over the last decade.