Operations | Monitoring | ITSM | DevOps | Cloud

On-call compensation in IT

On-call is a special working hour arrangement under employment law. It comes into effect when the employee is obliged to be contactable at least by phone, so they can start work in an emergency. On-call duty is generally counted as time specifically meant for work purposes. In practice, this means that employees are normally not allowed to work while on-call. However, there may be exceptions. For example, on-call employees may also work from home if they can be reached through their work device.

Ensuring visibility with monitoring tools in 2023

Not long ago, monitoring tools were just nice additions to have and did not have a lot of purposes. However, as technologies scaled up and became more complex, keeping track of all the systems and their health became a huge challenge. As more and more brands started offering new digital services and moved the existing platform, the competition skyrocketed and being on top of system health and proactively resolving potential incidents became crucial.

Business Management Tips for Eager Entrepreneurs

Plenty of ambitious entrepreneurs are ready to take their new business to the next level, but not everyone understands what such a task entails. It's not just about learning the value of hard work and doing everything you can to realize your dreams-it's also about understanding when to work smart and to allow your business to grow. While business management can be challenging no matter the industry, there are plenty of ways to accomplish the task and make the most out of every opportunity. Here are some of the most popular tips and how you can ensure your business thrives in the coming months and years.

Celebrating the power of the internet

International Internet Day (10/29) is an occasion for people to celebrate the great invention that transformed the way we live, work, and communicate. The day is an annual reminder of how far we have come since the creation of the internet and where it might take us in the future. Let us look into how the internet invaded every aspect of our daily lives and became indispensable.

How To Protect Your Business In Case Of Accidents?

One of the biggest concerns for any business is what would happen if something went wrong, whether it be an accident, natural disaster, or theft. Accidents can happen at any time, and they often result in costly damages. No business owner wants to think about these things happening, but it's important to be prepared in case they do. So if you want to protect your business from potential accidents, here are six tips to follow.

Modern AIOps doesn't just fix outages - it prevents them

Modern AIOps doesn’t just fix outages — it prevents them – Is your business one accidental click away from a major outage? We saw it happen with Atlassian earlier this year. You may already have an incident management strategy and monitoring, but is it adjusted for the ever-changing IT infrastructure and application architectures? Putting appropriate protocols in place ensures that one human code push can’t shut down an entire system for three weeks.

NiCE DB2 Management Pack 5.2 released

The database market has seen a tremendous boost over the past years. Although database environments have become much more reliable and performant, there is still good reason to monitor dedicated IBM Db2 on-premise or cloud deployments. The NiCE DB2 Management Pack complements highly advanced availability and performance monitoring based on Microsoft System Center Operations Manager, freeing up valuable admin time while keeping crucial deployments safely up and running.