Operations | Monitoring | ITSM | DevOps | Cloud

6 Strategic Reasons Why Businesses Need Remote IT Support

Why Remote IT Support: Many businesses across a variety of different sectors are choosing to outsource their technology needs through remote IT support. As a result, you tend to get quicker response times and sector-specific help when you work with remote teams. Additionally, remote work is highly attractive to a lot of skilled professionals, so you are much more likely to work with an expert in the field.

Mattermost v7.7 is now available

Mattermost v7.7 is generally available today. With this latest release, we’ve added new functionality to help teams accelerate productivity while ensuring data and infrastructure control to reduce security and compliance risk. The following new features are included (see changelog for more details).

ITIL vs. DevOps: What is best for your organization?

When it comes to managing IT services, there are two schools of thought: DevOps and ITIL. DevOps is a newer approach, while ITIL has been around for decades. Both have their pros and cons, but which method is the right one for your business? Is ITIL still relevant in an era of cloud computing, artificial intelligence, blockchain and IoT? ‍

Logs vs Metrics: Pros, Cons & When to Use Which

As we at Splunk accelerate our cloud journey, we’re often faced with the decision of when to use logs vs metrics — a decision many in IT face. On the surface, one can do a lot by just observing logs and events. In fact, in the early days of Splunk Cloud, this is exactly how we observed everything. As we continue to grow, however, we find ourselves using a combination of both. This post lays out the overall difference in logs and metrics and when to best utilize each.

Best VS Code Themes

Developers are always looking for ways to personalize their work environment and fit the right aesthetic. For many, it’s about finding a balance that keeps their coding sessions productive but also comfortable, especially for those long days and/or nights. We’ve done the hard work for you by scouting dozens of VS Code themes. Here are our top 18 VS Code themes to help you make your IDE look great and keep you coding for long hours without too much strain on your eyes.

4 Causes of Website Downtime and How to Monitor Them

A lot of site owners underestimate the consequences of downtime, assuming that a brief outage won’t do much harm to their business. But this can leave them with broken web pages that are either poorly rendered or filled with bugs, frustrating users into hitting the “back” button since they can’t navigate the site. The truth is, keeping outages at bay beats fixing them after the fact, even with a guaranteed backup plan.

Ubuntu 22.04 LTS Jammy Jellyfish is Now Supported!

Announcing support for Ubuntu 22.04 LTS Jammy Jellyfish on all Cloud 66 products (including registered servers). From this point onward, brand-new applications will have Ubuntu 22.04 installed. We will continue to install Ubuntu 20.04 when scaling up servers in an existing application. Don't forget, you can control your target Ubuntu version through your manifest! Ubuntu 22.04 is a Long-Term Support (LTS) release and will receive ongoing app updates and critical security fixes till April 2027.