Operations | Monitoring | ITSM | DevOps | Cloud

IT Operations Management (ITOM) Best Practices

IT operations have always served as the infrastructure’s watchdogs and first responders, but they now do much more. ITOps experts are incorporated into build/run product teams where they will share ownership and accountability with the development team, testers, and system administrators. What change might be the most challenging for an experienced ITOps professional? Production is no longer owned by IT. Today, development and the production environment work together.

Witness Journey: How Our Dairy Product based Client now Managing 70K+ assets with Asset Infinity

Almost everyone in the world loves ice cream, which is why its market is huge. According to Grand Wire Research, “The global ice cream market size was valued at USD 79.0 billion in 2021 and is expected to expand at a compound annual growth rate (CAGR) of 4.2% from 2022 to 2030.” Our dairy product-based client provides ice cream across India. Currently, our client is managing around seventy thousand assets. They are one of the huge ice cream brands in India.

Say Goodbye to the 'Executive Swoop and Poop' with Status Update Notification Templates

Incidents are unpredictable, but how you share updates with stakeholders doesn’t have to be. Status Update Notifications Templates help teams streamline communication with internal stakeholders during a major incident. We are excited to announce that this feature has added new capabilities.

Enhance the value you get from native FinOps tools

The public cloud can deliver significant business value across infrastructure cost savings, team productivity, service elasticity, and DevOps agility. Yet, up to 70% of organizations regularly overspend in the cloud, minimizing the gap between cloud costs and the revenue cloud investments can drive.

Monitoring IGEL EUC Deployments End-to-End

eG Innovations is an IGEL Ready partner, and I’m delighted to let you all know that we are a silver sponsor at the IGEL DISRUPT End User Computing (EUC) Forum taking place in Munich, February 14-16, 2023. DISRUPT is a major global event focused on end user computing and the delivery of secure, high-performance digital workspaces to increasingly distributed hybrid workforces, from the cloud.

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SAP HotNews automation and security

"How do we keep our data secure?" is the question nearly every organization is asking these days. The last spot any organization wants to be in is that of a security breach. Stephane Nappo, an industry known Chief Security officer, is often heard saying "It takes 20 years to build a reputation and a few minutes of cyber-incident to ruin it". And here he's just referencing the fall out of a business's image from a breach and not even touching on the mass harm that can be done with stolen data in the wrong hands.

4 Ways DEM Improves the Digital Employee Experience

If you have been following the news over the last few months, you will agree that the buzzwords for this year are – inflation and recession. Yet, even in these turbulent times, delivering an excellent digital employee experience (DEX) remains an essential aspect of IT. As organizations continue to add various collaboration, communication, and end-user technologies to the mix, new problems will surface.

Building, deploying and observing SDKs as a Service - Part 1

An API, or application programming interface, is a set of protocols and instructions that allows two software applications to communicate with one other. APIs can be implemented in a number of architectural styles. One of the most popular styles is REST (representational state transfer,) which allows server and client interaction in a stateless manner.