Managing Google Calendar events within Slack has never been easier! Pagerly’s Slack integration is the ultimate solution for teams looking to streamline their event management, on-call scheduling, and team communication—all without leaving Slack. Whether you need event reminders, real-time Slack status updates, or automated Slack notifications about important events, Pagerly ensures your team stays informed and organized.

We are pleased to announce a new inbound integration in the ilert catalog: RapidSpike. This integration enhances incident management by connecting ilert with RapidSpike’s website monitoring capabilities, ensuring teams receive real-time alerts on website performance, uptime, and security threats.

Machine-generated data has exceeded human scalability, straining L1 Ops and Service Desk team resources. Fragmented data across tools, teams, and silos hinders situational awareness, delaying each action – from detection to remediation, making prevention increasingly unattainable. The latest BigPanda updates enhance ITOps and ITSM team efficiency throughout the incident lifecycle.

While downtime is inevitable, communication should remain swift and transparent. Businesses need a way to relay updates as incidents unfold, ensuring customers, internal teams, and stakeholders stay informed in real time. Relying on emails and web-based updates alone is no longer enough. A mobile-first approach is the solution.

You can no longer afford to ignore the silent profit killers lurking in your operations. From bloated IT budgets to unplanned downtime and inefficient incident management, these hidden costs can drain your revenue, eroding customer trust, and exposing your company to financial penalties. The solution? A radical shift toward lean and modern Network Operations Centers (NOCs), digital resilience, and a relentless pursuit of inefficiencies.

written by Doreen Jacobi To understand the significance of a mobile alerts app, we need to first look at mobile technology in general. It is no secret that it has become an integral part of our personal and professional lives, fundamentally changing how we communicate, interact, work, and respond to challenges. With over 307 million smartphone users in the U.S. alone, smartphones are not just a convenience, they are at the center of our everyday life.

A great retrospective isn’t just about documenting what happened — it’s about bringing your team together to uncover the insights that lead to real improvements in your process, roles, and technology. But to make that happen, retrospectives need to be structured enough to be effective, flexible enough to fit your team, and easy to collaborate on. That’s exactly what we set out to build.

Incidents are inevitable but how you react to them can make all the difference. Not all incidents are created equal but the main challenge that many SRE teams face is to find a way to react to the incidents properly. When an incident occurs, the major question you need to answer is "how severe is it?" We use incident severity levels that help determine the severity based on some predefined guidelines.

The Digital Operational Resilience Act (DORA) is a European Union (EU) regulation that requires financial institutions to improve their digital operational resilience. DORA creates a uniform regulatory framework across the EU to strengthen the European financial market against cyber risks and IT incidents.

In the ever-evolving landscape of IT operations, the ability to respond swiftly and effectively to incidents is critical. This is where Incident Management Tools come into play, empowering IT teams to detect, respond to, and resolve issues before they escalate into significant business disruptions. In this comprehensive guide, we’ll explore the top Incident Management Tools of 2025, comparing their features, strengths, and pricing to help you make an informed choice for your organization.