Today, we are thrilled to announce that Squadcast has officially joined the SolarWinds family. This strategic acquisition signifies a significant milestone in our journey to enhance our capabilities and deliver exceptional value to our customers. Squadcast’s user-loved software perfectly complements our observability and service management offerings, and it offers a wealth of expertise in incident response management. Learn more about our incident response solutions here.

Recently, we hosted a webinar on migrating from PagerDuty, where we explored why so many engineering teams are rethinking their on-call tools. This blog post is based on that conversation, diving into the frustrations teams face with PagerDuty and how incident.io On-Call offers a better way forward.

In recent years, the healthcare industry has been facing a pivotal shift on the communication front, with smartphones outpacing pagers as the tool of choice. So, I want to highlight how this shift came to be and why legacy pager systems fall short in the era of real-time communication and collaboration. From patient outcomes to streamlining workflows, I will uncover how HIPAA-compliant mobile technology is transforming the way doctors, staff, and patients communicate.

A year ago, we launched Signals with a simple but powerful idea: on-call shouldn’t be a painful juggling act. Too often, teams had to bounce between separate alerting and incident response tools, slowing everything down when speed mattered most. And traditional on-call tools? They were built around services, not the people responding to them.

In today’s fast-paced digital landscape, organizations must ensure their IT infrastructure is resilient, scalable, and efficient. Digital operations encompass the strategies and tools that keep businesses running smoothly by minimizing downtime, optimizing performance, and enhancing collaboration. As organizations transition to cloud-based solutions and microservices, the complexity of managing digital services increases, making robust digital operations more critical than ever.

In today’s digital landscape, cybersecurity threats are evolving at an unprecedented rate. Organizations must be prepared to detect and respond to incidents swiftly to mitigate potential damage. One of the most critical components of an effective incident response strategy is an automated incident notification system like OnPage. Such systems ensure that on-call cybersecurity teams receive alerts in real-time, enabling them to take immediate action.

During an emergency, swift delivery of critical information is key to successfully managing a crisis. Unfortunately, when teams don’t employ effective emergency notification software, response times can be significantly delayed. That’s why choosing the best emergency notification system software for your team ultimately ensures that notifications are always delivered promptly to ensure the protection of lives and valuables.

Electronic Health Records (EHRs) like Epic are undoubtedly pivotal to modern healthcare. With their intuitive interfaces and deeply integrated clinical decision support systems, Epic has become a cornerstone in patient care. But when it comes to communication, particularly for urgent and critical workflows, Epic Secure Chat often leaves healthcare providers searching for alternatives. At OnPage, we’ve built a platform specifically designed to meet the nuanced demands of healthcare communication.

As digital transformation accelerates, organizations face increasing complexity, tighter budgets, and relentless pressure to provide exceptional service. This creates a constant challenge in balancing cost, stability, and service. IT Service Management (ITSM) strategically designs, delivers, manages, and improves IT services by aligning them with business goals and optimizing service delivery.