Operations | Monitoring | ITSM | DevOps | Cloud

Applying Design Thinking to the Employee Experience

It’s highly likely that you’ve heard the term “design thinking” used in a business or product context this year. Telling your developers, your engineers, your company to apply “design thinking” to their projects is in vogue. But what exactly is “design thinking”? And how does it apply to today’s workforce and the modern business world?

Helpful Advice About Colocation Hosting

Host choice and the process of identifying the right data center for your company’s web hosting needs is one of the most challenging but essential decisions that you’ll have to make. It will depend a bit on how important the web component of your company is, but, in the modern era, it is highly likely that web will play a huge part of your company’s operations.

Monitor CoreDNS with Datadog

CoreDNS is a DNS server that can also provide service discovery for microservice-based applications. It’s the default DNS server in Kubernetes, providing name resolution and service discovery for the services operating in the cluster. CoreDNS is easily customizable, so you can define how it should act on each request beyond simply executing a DNS lookup.

Grafana Labs at KubeCon: Awesome Query Performance with Cortex

At KubeCon + CloudNativeCon in Barcelona last week, Weaveworks’ Bryan Boreham and I did a deep-dive session on Cortex, an OSS Apache-licensed CNCF Sandbox project. A horizontally scalable, highly available, long term storage for Prometheus, Cortex powers Grafana Cloud’s hosted Prometheus. During our talk, we focused on the steps that we’ve taken to make Cortex’s query performance awesome.

OpsQ Observed Mode: Building a Culture of Trust for Modern Operational Intelligence

By 2021, IDC’s Worldwide CIO Agenda 2019 Predictions expects that 70% of CIOs will invest in machine learning and data science techniques for greater agility and innovation in IT operations management. In an AI-enabled future, enterprises will increasingly rely on advanced analytics to address a variety of IT operations use cases, including problem recognition, impact analysis, anomaly detection, root cause analysis, and incident resolution.

Grafana Labs at KubeCon: Foolproof Kubernetes Dashboards for Sleep-Deprived On Calls

We’ve all been in the situation where suddenly you are the lone developer on call while everyone is out of pocket. Or in the case of Grafana Labs Director of UX David Kaltschmidt, his then business partner, Grafana Labs VP of Product Tom Wilkie, was checking out for a weekend music fest. “Tom and I founded a company a couple of years ago, and I’m more of a frontend person. Tom did all the backend and devops stuff,” explained Kaltschimdt.

How I decimated Postgres response times for my SaaS

Last week I rolled out a simple patch that decimated the response time of a Postgres query crucial to Checkly. It quite literally went from an average of ~100ms with peaks to 1 second to a steady 1ms to 10ms. However, that patch was just the last step of a longer journey. This post details those steps and all the stuff I learned along the way. We'll look at how I analyzed performance issues, tested fixes and how simple Postgres optimizations can have spectacular results.

Codemania 2019: What we learned from global tech leaders

For eight years, Codemania has brought developers and technology enthusiasts together in Auckland. This year, 500 developers arrived to network, share ideas, and solve problems with an impressive speaker lineup that included developers, authors, and global tech leaders. As the day unfolded, we learned how Apple appears to achieve the impossible with their short product development lifecycles.

NiCE VMware Management Pack 5.10 released

The NiCE VMware Management Pack delivers first-rate monitoring for your business critical, highly dynamical virtualized environments. Taming the beast of VMware service outages has never been easier. Leverage your existing investment, reduce costs, save time and build efficiencies that will last beyond your expectations.