Operations | Monitoring | ITSM | DevOps | Cloud

Outreach Engages Their Production Code with Honeycomb

Outreach is the number one sales engagement platform with the largest customer base and industry-leading usage. Outreach helps companies dramatically increase productivity and drive smarter, more insightful engagement with their customers. Outreach is a privately held company based in Seattle, Washington. Tech Environment & Tools: Millions of Logs and Limited View Metrics.

Event in Review: Networking Field Day 23

Recently, Catchpoint participated in the virtual Networking Field Day. As a presenting sponsor, we spoke about the importance of network monitoring and the shift in enterprises’ strategic initiatives supporting user experience monitoring. For an hour, the discussion focused on how the digital experiences for employees and customers are converging. Enterprises are shifting to measure and monitor the tenets of reachability, availability, performance, and reliability.

Top 7 Reasons Why You Should Monitor Network Performance

Modern networks are complex beasts. With this complexity comes many opportunities for things to go wrong. Additionally, networks are often the backbone of businesses, and so when they don’t perform to the best of their capabilities, your business may suffer. As a network administrator, this is certainly something you’d rather avoid. One of the best ways to avoid business-impacting issues is to see them coming and fix them before they have a chance to wreak havoc.

AWS And Azure Dedicated Hosts Monitoring With VirtualMetric

Amazon Web Services and Microsoft Azure do not need any formal introduction. They are two major players in the cloud computing and virtualization industry. AWS leads with about 32% market share. On the other hand, Azure is the next closest with about 17% market share. Both the tech giants, AWS and Azure, have been on an onward growth trajectory with revenue boosts coming in every quarter.

Associating Incidents to a Problem

As defined by ITIL an ‘Incident’ is an unplanned disruption or reduction in quality of service and a ‘Problem’ is the underlying thing that caused the Incident. They are obviously related and there are endless pages on the internet going into incident and problem management as part of ITSM, so we won’t delve into this topic in any detail. The key issue is resolving the incidents themselves isn’t always enough, you need to get to the route cause of the problem.

The Future of AIOps: 2021 Trends and How to Get Started

Technology trends transform human behavior permanently. In the past decade, we have improved as a society by embracing digital lives that drive faster collaboration and automation and save us a significant amount of time. The IT Operations landscape is not any different, and artificial intelligence (AI) is at the forefront of that.

How do you make your customers feel?

There are a lot of tools, apps and services. If you’ve been following Product Hunt, you already know that startups and new apps are being launched every single day. A startup these days is so common that even high-school kids are doing it. There are endless rivers of guides, books and knowhow on how to do it, and since most startups have some sort of product or service, there might be an app for pretty much anything you might think of.

Debug JavaScript in Firefox in 7 easy steps

This article will focus on debugging JavaScript code within Firefox’s Developer Tools. The Dev Tools within Firefox are extremely powerful which will speed up finding and fixing bugs. We’ll be using Raygun Crash Reporting to find the stack trace and the line of code the error occurred on. You can sign up for a free 14-day trial here. So, let’s dive in!