Operations | Monitoring | ITSM | DevOps | Cloud

AI Signals adds a standard set of AI dimensions to your dimension picker, plus custom dimensions built from your own data. Not every team needs all of them. The ones you don’t use make the ones you want harder to find. Cleaning that up used to require an engineer to run a script every time an account team needed a change. We identified the bottleneck and automated it, so account teams can manage dimensions themselves and engineering stays focused on product work.

In 2025, attackers reached the Salesforce data of hundreds of companies without breaking into Salesforce. They used access tokens belonging to an AI chat agent. Google's threat intelligence team counted more than 700 potentially affected organizations, and because the tokens belonged to a trusted app, they carried the attackers past safeguards such as MFA. Enterprises already know how to manage this kind of risk for people.

Agents have quickly become part of the tech landscape as organizations embrace AI across their businesses. But embracing agents also means embracing the monitoring best practices that have long been part of engineers' workflows: tracking performance, catching errors, and responding to incidents But it doesn't stop there. Agents also introduce new challenges.

AI coding tools have changed how fast software ships. They haven’t changed who runs it. Every extra release, alert and incident still lands on the same SRE, Platform and DevOps teams, and 78% of technology leaders report more incidents since adopting AI-generated code. So operations teams are turning to agents too. Six in 10 enterprise leaders are piloting, deploying or evaluating automated incident response, according to Caylent.

Training an AI model costs anywhere from a few hundred dollars to several hundred million, depending entirely on what “train” means. Fine-tuning an existing model: tens to thousands of dollars. Pretraining a small model from scratch: tens of thousands to millions. A frontier run in 2026: hundreds of millions, with Epoch AI projecting the largest runs will pass $1 billion by 2027.