Five worthy reads: Generative AI, an art or a growing concern?
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore the concept of Generative AI.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
How Automation and AI are Transforming Service Desks in 2022?
To modernize how organizations do business worldwide, they are adopting AI along with digital technologies. By doing so, companies strive to enhance productivity and efficiency and innovate new customer and employee experiences that will improve competitiveness. Organizations and their leaders must adopt a transformational and holistic mindset to succeed. They need a digital transformation that solves customer experience for multiple service queries.
Getting started with Azimuth - a tool to help understand datasets and models in text classification
In our previous video, you were introduced to AZIMUTH, an open-source software project from ServiceNow. Azimuth is an application that helps AI practitioners better understand their dataset and model predictions by performing thorough dataset and error analyses. The application leverages different tools, including robustness tests, semantic similarity analysis, and saliency maps, unified by concepts such as smart tags and proposed actions.
Going faster with intelligent automation
Avantra is an AI powered solution that turns your complex SAP landscape into accelerated hyperautomation. By providing an automation platform it helps SAP ops teams better manage complex mission-critical legacy environments so they can release capacity from the drag of managing complex legacy systems and redirect resources to power hyperautomation success. Shifting the focus from just managing and ‘keeping the lights on’ to creating value.