Operations | Monitoring | ITSM | DevOps | Cloud

Speech to Text AI: How IT and Ops Teams Are Operationalizing Voice Data in 2026

Speech to Text AI has quietly moved from a nice-to-have transcription feature to a piece of operational infrastructure. Incident calls, customer support recordings, standup meetings, and postmortem reviews all generate audio that teams increasingly need in searchable, structured text form, not just for archiving, but for feeding into ticketing systems, knowledge bases, and compliance workflows.

From Answers to Assets: Open 360 AI Chat Can Now Create Your Alerts and Dashboards

Open 360 AI chat can now do more than investigate and explain. With new Logz.io API skills, the agent can create and manage Open 360 and Cloud SIEM objects, such as alerts and dashboards, directly from the conversation. Find an error pattern worth watching? Ask the agent to create the alert. Need a view of a service you just investigated? Ask for the dashboard. The insight and the follow-through now happen in the same place.

Trace an AI SRE Agent: AURA Docker Quickstart with Phoenix and OTel

You get an answer from the agent and no way to check how it got there. The route it took is recorded, and so is the reason it gave for taking it. AURA emits OpenTelemetry spans, and the Docker quickstart wires them straight into Phoenix. Four services come up together: AURA Web Server as the persistent agent harness, LibreChat as a browser interface for chatting with the agent, Phoenix to receive the spans, and MongoDB to store stateful data for LibreChat. The Compose file arrives pre-configured to point AURA at Phoenix and to enable content recording for the local demo.

The role of AI in website monitoring : How AI is rewriting the rules of website monitoring

A peak sale season, missed transaction or availability issues, spiking customer tickets, and unhappy customers. Well, you know the trope. A few years ago, this was just part of doing business online. Today, it’s a problem you can avoid, thanks to artificial intelligence. We’ve quietly reached an important turning point in website monitoring. For most of the internet’s history, monitoring meant setting thresholds: set a number, wait for it to be crossed, get an alert, and fix the issue.

Why AI Agent Orchestration Needs Runtime Context Between Agents

Every multi-agent system depends on one agent handing its output to the next, and nothing in the architecture confirms that the handoff carried what it should have. Orchestration adds a failure surface that single-agent architecture doesn’t have: a point between every two agents where one has to trust that the other passed along everything it needed, unverified.

Run Playwright Tests with Harness AI Test Automation | CI/CD + AI Failure Analysis

End-to-end testing should not slow your delivery pipeline down. But for many teams, Playwright test suites still live in disconnected jobs, produce noisy failures, and make it hard to tell whether a failed test is a real regression, a flaky test, or just another false positive. In this walkthrough, Shibam Dhar, DevRel Engineer at Harness, shows how Harness AI Test Automation helps teams run, analyse, and trigger Playwright tests directly from their software delivery workflows.

AI finds vulnerabilities faster than you can fix them

If an AI model can find a vulnerability for an attacker, the same model should help a defender fix it. In practice, the math doesn't favor the defender. This quick video digs into the real asymmetry AI-powered vulnerability discovery creates: The goal is models acting as tools for defenders, not weapons for attackers. Getting there means rethinking how much ground your team can realistically cover on its own.

AI cost governance: policies to control AI spend

AI cost governance is the set of policies and controls that keep AI spend predictable and attributable: budget caps and token quotas set before deployment, prompt caching to cut repeat token costs, hard limits on reasoning steps and tool calls, and unified allocation so every dollar maps to a team, feature, or customer. Governance fails when it's advisory. It works when the caps are enforced in the platform and someone owns the number.