Operations | Monitoring | ITSM | DevOps | Cloud

Authored by Upsun Magento specialists, Stephanie Daugherty and Jared Wright. Magento is a powerful eCommerce platform that drives thousands of online stores worldwide. Its flexible, scalable, and feature-rich environment makes it a top choice for retailers across diverse industries. However, Magento’s extensive feature set and complexity can create performance bottlenecks—especially as businesses scale.

A simple spreadsheet mistake just cost a company $40,000 in remediation time. How much could manual IP management be costing you?

Not too long ago, a customer came to us with a high-value use case. The customer, a major apparel company with retail and e-commerce applications, needed to prove that a critical service of their payment applications could failover correctly between regions in case of an outage. But there was one snag: the service was built using AWS Lambda. This meant infrastructure-focused tests would have trouble replicating the failure conditions necessary to test the failover due to Lambda’s serverless model.

GitKraken On-Premise customers, we’ve got exciting news! The powerful Launchpad feature, previously available only in GitKraken Cloud, is now making its way to your self-hosted environment. This update brings a simplified, efficient, and fully local way to start your day informed—helping you stay on top of your Git activity without relying on external cloud services.

Agentic AI represents the next evolution in artificial intelligence systems, characterized by autonomous software entities that can independently pursue goals, make decisions, and take actions with minimal human supervision. Unlike traditional AI models that respond only to specific prompts, AI agents actively observe their environment, learn from feedback, and execute complex sequences of tasks to achieve defined objectives.

Relying on syslogs to debug issues at odd hours? It happens to the best of us. A solid syslog setup isn’t just about collecting logs—it’s about making them useful. This guide walks through setting up syslog, configuring it for better visibility, and using monitoring techniques that actually help when things go wrong. No fluff, just practical steps you can use right away.

Time-series databases have become the backbone of modern observability, financial analytics, and IoT systems. But there's a common challenge that can bring even the most robust systems to their knees: high cardinality. When your database starts tracking millions of unique values across various dimensions, performance doesn't just dip—it can collapse entirely. Let's understand the technical details of what happens when cardinality spikes and how you can architect your systems to handle it.

As an SRE, when systems fail and alerts flood in, log data becomes your most valuable asset. But what exactly is log data, and how can you use it to improve system reliability?