Operations | Monitoring | ITSM | DevOps | Cloud

The importance of well-managed communications when handling IT and security incidents cannot be overstated. If updates are not communicated in a timely and accurate manner, misunderstandings, misalignment, and costly errors will occur. Not to mention, resolution will be prolonged. And if highly sensitive information is communicated to those who should not be privy to such, then the risk of legal ramifications is high, as would be the damage.

We all remember when Facebook, WhatsApp, and Instagram shut down in April of last year for a whole day. And while it was terrible for their company—it’s an educational moment for the rest of us to learn from. Facebook’s status page is self-hosted, and that puts their status pages at risk of the exact issue it’s designed to tell you about.

Endpoint protection is a security approach that focuses on monitoring and securing endpoints, such as desktops, mobile devices, laptops, and tablets. It involves deploying security solutions on endpoints to monitor and protect these devices against cyber threats. The goal is to establish protection regardless of the endpoint’s location, inside or outside the network.

It is a well-established fact that companies looking to grow in the digital age can facilitate this mission by adopting the cloud. When pursued with the right intent and implementation strategy, cloud adoption acts as a powerful force multiplier, yielding a cutting-edge IT powerhouse for businesses and helping them grow and innovate at an accelerated pace. Organizations that adopt a cloud-first strategy must safeguard themselves from critical, service-disrupting incidents.

This post highlights some of the features and improvements that we have released in the last 6 months.