We’re excited to announce a new set of product updates and enhancements to the PagerDuty platform! Our latest release expands Change Impact Mapping integrations and experiences, gives access to the Visibility dashboard for Business plans, improves on-call processes and analytics, and advances incident response automation so teams can work more efficiently during the moments that matter.

Today, network automation has shifted from nice-to-have to must-have. Automating key NOC processes (ranging from simple to complex) offers a wide range of benefits. But don't take my word for it — the ROI numbers speak for themselves.

With the winter holidays fast approaching, many retail businesses are turning their focus to hypercare as they prepare to move goods and services at peak levels. But what is hypercare? Here at PagerDuty, we use the following working definition: Hypercare is the period of time where an elevated level of support is available to ensure the seamless adoption or operation of a system.

Gartner recently released their top strategic technology trends for 2021. It’s no surprise that these trends reflect what many of us and our organizations have been experiencing, dealing with ongoing challenges during this global pandemic.

In the second part of his "Choosing SLOs that are appropriate for our customers" blog, Adam Hammond, narrates a fictional case study through Bill Palmer, one of the protagonists of The Phoenix Project and shows "How small changes to your SLOs can be SMART for your business" In our previous blog, we discussed why you need to choose SLOs that are appropriate for your customers. We don’t always write out S M A R T and list our SLOs immediately. The process is organic, and it may take a while.

Are your current expensive, traditional or legacy monitoring tool implementations holding you back? It may be time to look into Observability architectures.

The last thing you want to happen is for your server to crash, so understanding alerts and knowing the next step to resolve any issues is key. As one of today’s leading network and server monitoring software, Pandora FMS wants to ensure that when it comes to your servers, you’ll have a smooth landing every time! That’s why below we’ve gathered some of the best practices for dealing with server alerts.

Alicorn Global Ventures has completed an investment of $3 million in Anodot. Recently included in Forbes’ Top 20 Machine Learning Startups to Watch and a leading vendor in the fast-expanding AI analytics space, Anodot is helping companies such as Vimeo, Xandr, Atlassian and T-Mobile to leverage artificial intelligence to surface business incidents much faster and prevent loss.