Operations | Monitoring | ITSM | DevOps | Cloud

Logz.io alerts are a critical capability for our customers monitoring their production environment. By keeping a watchful eye for data that indicates an issue – like spiking memory metrics or 3xx-4xx response codes – alerting quickly notifies engineers that something is going wrong. Setting an actionable alert to immediately notify engineers of oncoming problems can be the difference between a minor issue and a major event with widespread customer impact.

Grafana 8 marked a major redesign in the way we do alerting. We created a unified alerting experience that implemented a workflow that operates across all of our products and combined Grafana panel alerts and Prometheus-style alerts into a single pane of glass. We built this as an open source feature first to make sure you could opt in and try it out from day one, regardless of which flavor of Grafana (OSS, Cloud, or Enterprise) works best for you.

Delivering dependable and high-performing IT services in 2022 requires coordination and collaboration across different workflows, areas of expertise, and even time zones. Whether serving in-house colleagues or external clients, there is immense pressure on IT management to create seamless experiences 24/7/365. Seconds matter when critical systems break down, and slow incident resolution can have costly ramifications on customer experience and employee productivity.