The global pandemic has drastically accelerated digital transformation initiatives and forced organizations to reimagine customer service by having them take on the incident commander role in managing and responding to customer issues and engaging with customers. In addition to prioritizing digital services, many businesses have migrated to the cloud to increase business agility, develop and deliver new features faster, and meet the growing demands of end users.

Over 700 professionals from some of the most prominent enterprises in the retail, financial, technology, pharma and manufacturing industries attended our two-day “IT Ops Ready” virtual conference.

Organizations today use a wide range of apps and services as part of their IT infrastructure. This includes a combination of private and public clouds, third-party apps, security services, databases, and so on. With such a complex infrastructure in place, organizations face the challenge of monitoring the uptime of all these services to ensure continuous business availability.

Canadian Pacific (CP) is a historic Canadian Class I railroad incorporated in 1881. It was CP that connected the country and became Canada’s first transcontinental railway. Headquartered in Calgary, Alberta, it owns approximately 13,000 miles of track across Canada and the United States. Canadian Pacific initially introduced Enterprise Alert in 2016 to increase speed and effectiveness of incident callouts to information workers, and staff in various departments.

Today, we are excited to announce PagerTree has added support for public calendars! Public calendars allow you to share a team’s on-call calendar with the rest of the world. Public Calendars are available on our Pro and Elite pricing plans. If you don’t already have an account, sign up for a free-trial now. By default, all calendars are private, so to make use of this feature you must enable it.

Under the hood, Moogsoft Observability Cloud extends AI-based intelligence so that it starts with raw observability data analysis. It discovers your infrastructure services to collect and analyze the time-series metrics locally, along with turning time-series metrics and event data from your existing tools into actionable insights.