Operations | Monitoring | ITSM | DevOps | Cloud

Alerting

Borrow Expertise With Runbook Automation

Every team has their experts. Maybe you’re the expert for a segment of your team’s applications—the person who’s always called when there’s a problem or when something unexpected happens or when things just look “weird” and the solution isn’t simple. Maybe there’s two of you or even, if you’re lucky, three!

Hybrid cloud: easing the migration pain

Most enterprises today are in the stages of a hybrid cloud migration, and no matter how they view this migration or implement it, the challenges they face are fairly common across the board. Does that mean there are common best practices for a hybrid cloud migration, and if so – what are they? Join us in a CTO Perspective discussion with Scott Stradley, Field CTO at BigPanda. Lean back and watch the interview, or if you prefer reading, take a few minutes to read the transcript.

Hosted Public Status Pages - a Must-Have for Every SaaS

Status pages have come a long way since their inception. They’re much more than just simple indicators. These days, they’ve become a critical aspect for companies embracing transparency. If you don’t want to be flooded with emails and phone calls from concerned customers during scheduled downtime, you must give public status pages a thought.

Major incident reporting template: Downloadable and with a tutorial

According to a recent report by IBM, the damage caused by major IT incidents is greater than ever. An incident that results from a data breach will cost the organization an average of $3.86 million, with the average time to breach containment coming in at 280 days! And according to the ITIC, hourly downtime costs come in at over $300,000, with some at even $1 million per hour.

Alert Sync 2.0 is here!

Alert Sync converts critical Alerts into actionable Incidents using real-time, two-way synchronization. This seamless integration of SCOM and ServiceNow, creates the perfect partnership between Alerts & Incidents, so you can successfully manage them throughout the lifetime of an issue. Gone are the days of scripting, we've baked all this into our new features, saving you time & optimizing incident management, with our cool new features.