Operations | Monitoring | ITSM | DevOps | Cloud

Alerting

Alert Sync 2.0 is here!

Alert Sync converts critical Alerts into actionable Incidents using real-time, two-way synchronization. This seamless integration of SCOM and ServiceNow, creates the perfect partnership between Alerts & Incidents, so you can successfully manage them throughout the lifetime of an issue. Gone are the days of scripting, we've baked all this into our new features, saving you time & optimizing incident management, with our cool new features.

What Is AIOps and Why Should I Care?

Artificial intelligence for IT operations (AIOps) means a lot of different things to a lot of different people, so a definition of what it is and what it does is difficult to nail down. In an age where digital acceleration is priority zero, companies are evaluating cultural shifts towards new operating models like service ownership to unlock efficiency in a complex world of hybrid cloud environments, AIOps emerges as an attractive potential investment to solve central IT aches and pains.

Welcome to BigPanda University and the new Getting Started with BigPanda video series

Ease of use and outstanding user experience have always been a top priority for us, and we consider them to be a key factor in our success. Recent years have seen enterprise customers also looking for a self-service, low-friction user experience – and part of that includes access to extensive educational content, for all the stages of the product onboarding process and all levels of usage.

Getting Started with BigPanda - Overview

Welcome to the first installment of the Getting Started with BigPanda video series. BigPanda’s "No Experts Required" setup can be broken down into six steps: Out of the box integrations (outbound and inbound), normalization and enrichment, correlation, environments, collaboration & sharing and user management. In this video we will provide an overview of each, and subsequent videos will provide more in-depth information into each area.