Operations | Monitoring | ITSM | DevOps | Cloud

Optimizing What Matters Most: The State of Mission-Critical Work | Research Insights from Mattermost

How do top-performing organizations ensure their most essential workflows stay effective, efficient, and secure in a quickly evolving environment? Find out in this new research report from Mattermost and the Ponemon Institute: https://mattermost.com/mission-critical-work/

LogicMonitor Is FedRAMP Moderate Authorized: How We Support Federal IT

Federal agencies need observability that doesn’t create new compliance problems. Today, that’s possible. LogicMonitor Envision is now FedRAMP Moderate Authorized with a formal Authorization to Operate (ATO). That means unified, AI-powered visibility across your hybrid infrastructure—on-prem, AWS GovCloud, Azure Government, and edge—without starting your security review from scratch.

OTel Updates: Consistent Probability Sampling Fixes Fragmented Traces

You're sampling 1% of traces in production. A payment request fails at 3 AM. Logs show an error in order-service, but the full picture isn't there because different services made different sampling decisions. order-service kept the trace; payment-service didn't. So you end up checking logs and timestamps across a few services to piece things together. This happens because the usual probability sampling approach makes a separate choice at each service boundary.

Navigating the geopolitical maze of digital sovereignty at Civo Navigate London 2025

Trust in Big Tech is eroding. Geopolitical tensions are rising. The only predictable thing about the cloud today is that it’s time to re-evaluate everything. At Civo Navigate London 2025, we pulled together a panel of industry experts to cut through the noise and finally define what digital sovereignty means for the UK.

Introducing JFrog Fly: The World's First Agentic Artifact Repository

AI has created a paradigm shift in software development. AI-native development teams – from small startups to enterprises like Goldman Sachs and Google – are adopting agentic development tools like Cursor and Copilot to increase the speed of code generation to a pace we’ve never seen before. But with all this new code comes a big challenge: how do you manage all these potential new releases and get the right ones deployed?

Artificial Intelligence as a Service AIaaS (AIaaS): What is Cloud AI & How Does it Work?

Today, organizations looking to build AI products and services using large language models (LLMs), agentic AI, and generative AI often start by investing in artificial intelligence as a service (AIaaS), also known as cloud AI. AIaaS provides a scalable, flexible, and cost-effective way for businesses of all sizes to access advanced AI technologies without the need for extensive in-house expertise or infrastructure.

Why Email Servers Get Blacklisted?

An email server gets blacklisted when it's identified as a potential source of spam, malware, or suspicious activity. Blacklists use automated systems and user reports to flag servers that violate mailing or security standards. Once listed, legitimate messages may bounce, land in spam folders, or never reach recipients at all. Understanding why this happens is essential to prevent future listings and protect the sender's reputation.

Why Your Next ITSM Agent Won't Be Human (and Why That's a Good Thing)

For a very long time now, IT leaders have relied on the “throw more bodies at it” strategy: when ticket volumes rise, headcount follows. That model no longer works. Hybrid work, SaaS sprawl, and cloud complexity have made human-only scaling unsustainable. The enterprises winning today aren’t scaling with headcount. They’re scaling with autonomous ITSM agents: AI-driven specialists that resolve tickets instantly, escalate only when needed, and keep operations running 24/7.

Redefining NetOps: Agent Systems and Practical AI from the ONUG AI in Networking Summit

AI in networking isn’t theoretical anymore. It’s here, reshaping how we operate. At the ONUG AI Networking Summit, we saw firsthand how agent systems are moving from hype to hands-on reality, from secure automation to data-driven root cause analysis. The future of NetOps isn’t dashboards and tickets — it’s intelligent agents, observability, and measurable business outcomes.

Black Friday is 30 days away. Your engineering infrastructure might not be ready

If you're anything like your peers, you probably blinked in April and found yourself a month away from Black Friday when you opened your eyes. Much like a shopper desperately scrambling to pull together gift lists for their loved ones, many engineering teams find themselves rushing to ensure their systems can handle the biggest shopping day of the year.