Operations | Monitoring | ITSM | DevOps | Cloud

Your app is done and the client is ready to launch! Everything looks great. But how can you ensure that you will achieve your SLA for uptime? How are you tracking revenue growth (& optimizing)? Do you know how many users you have, and what they’re doing at any given moment in the app? What you need is a monitoring platform that will be able to track these different types of data in one place.

One of the great things about Mattermost is how well it integrates with all the other systems you use. But this flexibility can make it difficult to figure out which integration to use for each purpose. This series will review the various ways Mattermost can connect to other systems to give you an idea of what is possible and when to use what method.

The old security model, which followed the “trust but verify” method, is broken. That model granted excessive implicit trust that attackers abused, putting the organization at risk from malicious internal actors and allowing unauthorized outsiders wide-reaching access once inside. The new model, Zero Trust networking, presents an approach where the default posture is to deny access.

Both the technology and infrastructure we use have changed how we deliver services to our customers (or employees in this case). But how are our businesses adapting to these changes? How are we identifying relationships across new environments? Are we understanding the implications of what’s being introduced? In order to keep business applications and operations running smoothly, it’s crucial to understand the value of three key ITIL practices: configuration, change, and release management.

On August 30th CenturyLink/Level3 faced major IP outages across its Global Network. This incident adversely impacted all their customers, ISPs, and other digital services around the world.

Those of you, who’ve already tried out the Web Interface for Icinga DB might have noticed the redesigned layout of the check execution statistics section in a monitoring object’s detail view. For all the others: Learn about it in this post. On first hand we wanted to make the informations more compact and put them in relation with each other, where possible. We aimed to keep all the information of the old one, though.