Operations | Monitoring | ITSM | DevOps | Cloud

What Is End User Monitoring?

For any business to succeed, it’s important for it to reach users effectively. Almost every business today is online and therefore reaches users through applications. If you run an online business, or if you are a part of such a business, it’s important for you to know what impact your application has on your users. One of the best ways for you to know what impact your application has on the user is through end user monitoring.

The Achilles Heel - Why Our Competitors Fall Short

I often smirk when I hear or read about other companies pitching a digital experience management platform for IT support. To outsiders this claim may sound innocuous but after 30 years in IT I know most cannot even come close to understanding, let alone managing, the full Digital Employee Experience (DEX). Why? It’s best to define some terms before I draw any lines in the sand.

How to create user groups and route alerts

“Servcies&Systems” category subscriptions provide a highly flexible way of routing alerts to specific user groups. This can for instance be used to route alerts based on responsibilities or skills. But other scenarios are possible too as the category subscription mechanism is extremely powerful. SIGNL4 currently provides two fundamental ways of routing alerts. The first layer is the routing of alerts based on the “on duty” status.

Stackery Announces Support for AWS HTTP APIs service

Stackery is pleased to announce its addition of support for the new AWS HTTP APIs service which is being introduced today alongside the existing API Gateway tooling. Our addition of such support, in parallel with the GA announcement of HTTP APIs, is an example of how we partner with AWS to accelerate serverless application development and delivery for customers.

Overcoming digital transformation fatigue

Five things to consider for reinvigorating your optimization efforts. Remember that one amazing toy you simply HAD to have as a kid? It’s all you could think about. Every day without it actually felt painful. But when you finally managed to save up enough money to buy that wonderous thing…what you ended up with was a huge disappointment. It didn’t do what was promised. It broke easily. It was cheaply made. And it quickly was added to your heap of discarded playthings.

Announcing new-look notifications for Slack

We’ve had a lot of great feedback about our integration with Slack. Customers find it invaluable to have all the information about an error or issue delivered to a channel of their choice. Using Raygun Crash Reporting or APM and Slack together, everyone involved is alerted to a problem, and an indication of the cause can be ascertained immediately. The appropriate person can then be assigned to complete the investigation and resolve the error or issue pronto.

Troubleshooting complex applications faster

With the advent of the cloud and microservices, application architectures have become complex, and monitoring their performance is critical in protecting your business' bottom line. To troubleshoot performance problems quickly and achieve a reduced mean time to detect (MTTD) and mean time to resolve (MTTR), the use of an application performance monitoring (APM) tool is invaluable.

SquaredUp 360° Application Dashboards for Microsoft Azure and SCOM

SquaredUp can be connected to Microsoft Azure and System Center (SCOM) for single-pane-of-glass application dashboards. Instead of storing another copy of all your monitoring data in a database, it aggregates data on demand, pulling data directly from your individual monitoring tools into live dashboards and contextual, resource-level drilldowns.