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From Meeting Rooms to the Contact Center Floor: How Krisp Assists Agents on Every Live Call

Sep 26, 2026 By OpsMatters In OpsMatters

Contact centers are where companies do their talking at scale. Thousands of agents, dozens of live calls each per shift, and on the other end a stranger with a problem and a finite amount of patience. A ten-second lookup, repeated across a few million calls a year, is a budget line.

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OpsMatters

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Autonomous IT operations: Scaling business without scaling IT complexity

Sep 25, 2026 By Sisupang S In ManageEngine

Autonomous IT operations use AI, operational data, observability, and automation to enable IT environments to detect issues, understand their context, determine the appropriate response, and act with minimal human intervention. As businesses grow, IT environments rarely stay simple. More employees, endpoints, applications, and cloud services generate even more alerts, incidents, and operational work. The traditional model scales linearly: more environment means more manual effort.

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ManageEngine

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Database governance in the AI era: Framework, risks and best practices

Sep 25, 2026 By Rosemary Asufi In Devart

AI database governance can get overlooked when teams rush to connect AI tools to production data. IBM’s 2025 research found that 97% of organizations that reported a breach involving an AI model or application lacked proper AI access controls. The risk is easy to see. Give an AI agent too much access and it can expose or alter data in seconds. Feed it poor-quality data and it may produce a confident but incorrect answer.

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Devart

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Microsoft SCOM Reporting Deep Dive

Sep 25, 2026 By NiCE IT Mgmt In NiCE IT Mgmt

A practical session on SCOM Reporting and reporting alternatives.

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NiCE IT Mgmt

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GitKraken Insights | AI feels faster. Make sure it is.

Sep 25, 2026 By GitKraken In GitKraken

AI feels faster. Make sure it is. GitKraken Insights shows engineering leaders the real cost, output, and ROI of their AI investment, per tool, per team, per developer. Then it gives every developer their own data and coaching to get more from it. 84% of developers say they feel more productive with AI. Only about one in five can actually measure the impact.* With GitKraken Insights, you can: We run on it ourselves: GitKraken's own engineering org reached 2.53x output in six months.

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GitKraken

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Being Uncomfortable Is the New Normal

Sep 25, 2026 By CircleCI In CircleCI

CircleCI’s CRO on why this moment calls for learning faster, getting better, and embracing a little discomfort.

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CircleCI

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Heroku to AWS in one command, with an agent doing the work

Sep 25, 2026 By Qovery In Qovery

Moving off Heroku is rarely a technical problem. Heroku gives you a way of working: push, review app, add-on, rollback. AWS gives you primitives. Teams budget for moving the workloads, then lose six weeks rebuilding the workflow around them.

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Qovery

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Cribl On Your Coffee Break Episode 20 - Keep learning, keep growing, keep Cribl-ing!

Sep 25, 2026 By Cribl In Cribl

As we wrap up our month-long series, we look at the resources that will help you keep learning and growing - from Cribl University to Sandboxes to the Cribl Community and beyond. By the time the month is over, you will have a pretty good idea of what Cribl can do, and how to do it. You’ll also have consumed more caffeinated beverages than is strictly appropriate...

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