94% of SMB (small to medium-sized) businesses state that they perform repetitive and tedious tasks, which can lead to employee stress and burnout. Fortunately, the creation of IT automation software actively works against these undesirable effects. IT automation software is programs and applications designed to perform these repeatable tasks without the need for manual execution.

With remote work and bring your own device (BYOD) practices on the rise, mobile device management (MDM) has become a necessity. Using mobile device management, IT teams are able to control, secure, and manage mobile devices, such as smartphones, laptops, and tablets. In this mobile device management (MDM) overview, we will discuss what MDM is, its importance in the IT world, and best practices to follow.

Data dictionaries are an invaluable tool for any data-driven organization, but they can often seem like a complex and daunting task to build. Not only do you need to understand the definition of a data dictionary — you also have to know its components, benefits and how to create one. In this article, we'll cover everything about data dictionaries — from beginning to end — so that you'll have a good foundation of what a data dictionary is for. Read on for a detailed guide!

Miquel is a Project Manager at Seidor Opentrends, focused on smart cities, data, and IoT projects. Seidor Opentrends, which is headquartered in Barcelona and has offices around the world, provides end-to-end, high quality IT transformation services and serves as a consultant on open source and software architecture for municipalities throughout Spain. At Seidor OpenTrends, we build and maintain Sentilo, an open source sensor and actuator platform for smart cities.

The explosive growth of web applications has created a serious blind spot for End User Computing (EUC) teams. While a few of the most business-critical custom web applications built by company DevOps teams are instrumented with Application Performance Management (APM) tools, the remaining commercial SaaS applications, whether customized/extended or “out-of-the-box” are a complete blind-spot.

In today’s digital landscape, where websites and online services play a crucial role in businesses’ success, having continuous uptime and optimal performance is of the utmost importance. This is where website monitoring tools come into the picture. Monitoring tools act as our vigilant sentries, constantly watching over our websites, servers, and applications to detect any issues that may affect their availability or performance.

Customers invest in Nexthink to see, diagnose, and fix problems before they occur, resolve critical disruptions, and improve overall digital employee experience to drive workforce efficiency. But after initial implementation of your new DEX platform, where do you begin? You have a robust set of measured KPI’s that must be achieved to fulfill the business requirements outlined by key leadership stakeholders, and an entirely new platform to learn how to use.

IT Hardware Inventory Management is not easy, even for relatively small organizations with 20 or 30 employees. And as the organization grows, keeping track of all the laptops, printers, and other devices becomes akin to assembling a perplexing puzzle of ever-expanding complexity. However, there is good news. With the right strategies and tools, you can conquer the challenges and gain control over your hardware inventory, maximizing its value and reducing costs.

Digital Employee Experience (DEX) is crucial today because the modern workplace is becoming increasingly digital. As businesses adopt new digital tools and systems to manage their operations, it is essential that employees have positive experiences with these tools. This is particularly important because employees spend a significant portion of their time at work using digital technologies. The importance of DEX today cannot be overstated.

If you’re anything like me, you’re burnt out by all the hullabaloo surrounding AI lately. It just happens to be one of those trending tech topics everyone and their mother wants to talk about these days (case in point: ChatGPT). Truth be told, a lot of this fuss is justified, especially when you consider the incredible developments we’ve seen in the field of AI, to the extent where a lot of things that were once considered impossible have become a reality.