The explosive growth of web applications has created a serious blind spot for End User Computing (EUC) teams. While a few of the most business-critical custom web applications built by company DevOps teams are instrumented with Application Performance Management (APM) tools, the remaining commercial SaaS applications, whether customized/extended or “out-of-the-box” are a complete blind-spot.

In today’s digital landscape, where websites and online services play a crucial role in businesses’ success, having continuous uptime and optimal performance is of the utmost importance. This is where website monitoring tools come into the picture. Monitoring tools act as our vigilant sentries, constantly watching over our websites, servers, and applications to detect any issues that may affect their availability or performance.

Customers invest in Nexthink to see, diagnose, and fix problems before they occur, resolve critical disruptions, and improve overall digital employee experience to drive workforce efficiency. But after initial implementation of your new DEX platform, where do you begin? You have a robust set of measured KPI’s that must be achieved to fulfill the business requirements outlined by key leadership stakeholders, and an entirely new platform to learn how to use.

IT Hardware Inventory Management is not easy, even for relatively small organizations with 20 or 30 employees. And as the organization grows, keeping track of all the laptops, printers, and other devices becomes akin to assembling a perplexing puzzle of ever-expanding complexity. However, there is good news. With the right strategies and tools, you can conquer the challenges and gain control over your hardware inventory, maximizing its value and reducing costs.

Digital Employee Experience (DEX) is crucial today because the modern workplace is becoming increasingly digital. As businesses adopt new digital tools and systems to manage their operations, it is essential that employees have positive experiences with these tools. This is particularly important because employees spend a significant portion of their time at work using digital technologies. The importance of DEX today cannot be overstated.

If you’re anything like me, you’re burnt out by all the hullabaloo surrounding AI lately. It just happens to be one of those trending tech topics everyone and their mother wants to talk about these days (case in point: ChatGPT). Truth be told, a lot of this fuss is justified, especially when you consider the incredible developments we’ve seen in the field of AI, to the extent where a lot of things that were once considered impossible have become a reality.

Many organizations use Amazon CloudWatch to analyze log data, but find that restrictive CloudWatch log retention issues hold them back from effective troubleshooting and root-cause analysis. As a result, many companies may be looking for effective ways to export CloudWatch logs to S3 automatically. Let’s look at some of the reasons why you might want to export CloudWatch logs to S3 in the first place, along with some Amazon-native and open-source tools to help you with the process.

In our previous blogs on Capturing Application State and using Ephemeral Containers for Debugging Kubernetes, we discussed the value of being able to deploy specific tools to gather diagnostics for later analysis, while also providing the responder to the incident the means to resolve infrastructure or application issues.