Operations | Monitoring | ITSM | DevOps | Cloud

5 SOC Challenges You Can Eliminate with a Single Improvement

Overcoming these five challenges commonly faced by SOC teams means taking a quantum leap in performance. The catalyst for this shift is simple: high-quality threat intelligence, an essential component for modern security experts. With accurate, real-time data on malicious indicators, organization can match - or even surpass - results reported by ANY.RUN 's clients who adopted TI solutions: High-quality threat intelligence drives such improvements by solving some of the hardest SOC challenges. Read further to see what they are and how TI helps overcome them.

Stop choosing between fast incident response and secure access

Every production system will eventually break. It's not pessimism, it's just reality. That's why engineers go on-call, and why companies invest heavily in incident response tooling. But here's the problem: the moment an engineer goes on call, they typically need elevated access to production systems, databases, and sensitive customer data. And that elevated access? It's often permanent, overly broad, and a security nightmare waiting to happen.

7 Common Incident Response Challenges and How to Overcome Them

Incident response teams deal with several challenges. Alert noise, unclear ownership, lack of automation, and more. It’s important to keep an eye on these challenges and resolve them from time to time because they can turn minor issues into major outages. In this blog, we’ll discuss some of the common incident response challenges, how they affect, and how you can resolve them. Let’s dive in!

Incident Response Team: Roles, Responsibilities, and Structure Explained

Incidents don’t wait. They hit production, disrupt users, and pull teams into long recovery cycles. And a well-structured incident response team helps you move fast, limit damage, and restore services without chaos. In this blog, we’ll explain what an incident response team is, its key functions, team composition, and different types of teams. Let’s get started!

How to Speed Up Incident Response With Guided Remediation

Most teams picture incident response as a linear sprint from alert to resolution. A notification appears, an analyst pivots across screens, a decision gets made, and the workflow moves on. It works, but it is mechanical, tiring, and fragile. Graylog 7.0 aims for something more impactful. Guided remediation gives analysts clarity during the moments when pressure rises and context usually scatters. It takes raw detection data and turns it into a clear path forward. No theatrics.

A tale of two incident responses: How our AI assistant found the root cause 3.5x faster

About two months ago, an incident at Grafana Labs was kicked off in typical fashion: A series of alerts were triggered, our on-call engineer acknowledged it on Slack, and the rest of the team quickly began hypothesizing about the potential culprit. But the way the incident was resolved was anything but typical. Yes, our internal team followed best practices to resolve the incident as quickly as possible.

From Plan to Practice: Strengthen Incident Response with Tabletop Exercises

N-able Head Nerd Lewis Pope explains how Managed Service Providers (MSPs) and IT teams can use cybersecurity tabletop exercises to improve incident response readiness. Learn how to design, facilitate, and get business value from these exercises -plus access free CISA and N-able resources to help you get started. Watch now to strengthen your team’s response before the next cyber incident hits.

Incident Management and Response

In this video, discover how Cortex transforms incident management by automating key processes, reducing response times, and providing real-time visibility into your engineering ecosystem. With seamless integrations and AI-powered insights, Cortex helps teams go from reactive to proactive, improving reliability and accelerating recovery.

We Built an SRE Agent With Memory And It's Transforming Incident Response

If you feel like your incidents are multiplying while your stack gets more complex by the week, you’re not alone. Event volumes keep climbing, signals live in a dozen tools, and human responders are stretched thin. That’s exactly why we built the PagerDuty SRE Agent—a vendor‑agnostic AI teammate that improves with every response to make the next one faster, smarter, and more reliable.

PagerDuty Incident Responder custom agent for Github is now Generally Available!

This custom agent in GitHub’s AI ecosystem gives users access to PagerDuty data (including change correlation, incident data, and more) directly in GitHub Copilot, saving time from context switching for faster resolution. The agent can help users analyze incident context, identify recent code changes, and suggest fixes via GitHub PRs. Learn more about PagerDuty’s MCP capabilities for GitHub and other tools here.