Operations | Monitoring | ITSM | DevOps | Cloud

Incident Response

Cyber Protection: Best Strategies to Safeguard Your Digital Assets

Cyber threats are a growing concern for businesses of all sizes. As more companies move their operations online, protecting digital assets has become more important than ever. Effective cyber protection is essential to safeguard sensitive data, maintain customer trust, and ensure business continuity. In this article, we'll explore the best strategies for cyber protection, including practical ways to protect against cyber attacks, enhance cyber threat protection, and secure your business against potential threats.

The Perfect Guide to IT Alerting Tools: Ensuring Proactive Monitoring and Swift Incident Response

Every second counts when it comes to managing IT infrastructure and handling incidents. The stakes are high, and organizations require tools that ensure no issue goes unnoticed. This comprehensive guide to IT alerting dives into everything you need to know to maintain proactive monitoring and swift incident response. We’ll discuss the best practices, core features, and review the Top 10 IT alerting tools and IT alerting software that can drive performance and resilience.

Stealthy but Dangerous: Defending Against Password Spraying Attacks in Active Directory

In today's digital landscape, where cyber threats seem to emerge every day, understanding how to protect our online identities and organizations is essential. One of the sneaky yet dangerous methods hackers use to infiltrate systems is through a password spraying attack. This article aims to unravel what password spraying is, how it works, and, most importantly, how organizations can defend against it, especially in environments that use Active Directory.

Incident Response Automation: How It Works & Why It Speeds Up Resolutions

The speed at which you respond to incidents can make or break user satisfaction, team morale, and business continuity. Whether it’s a server crash, a security breach, or a software bug affecting users, rapid and efficient incident management is key to maintaining a strong reputation and minimizing operational downtime. And while traditional manual responses have worked in the past, automated incident response is now paving the way for faster, smarter, and more efficient handling of these issues.

Incident response plans: Benefits and best practices

The primary objective of an IT incident response plan is to clarify roles and responsibilities, communication protocols, escalation scenarios, and technical steps to minimize further damage and safeguard business operations. The plan formally defines guidelines, procedures, and activities for identifying, evaluating, containing, resolving, and preventing IT incidents. Whether they cause intermittent errors or global service crashes, IT incidents can severely disrupt service quality and cause outages.

Continuous Improvement with Squadcast: Optimizing Incident Response for Long-Term Growth

Incident management plays a critical role in ensuring service reliability, customer satisfaction, and overall business success. Effective incident response is not a static process but one that benefits from constant refinement and optimization. As organizations grow and evolve, so must their approach to handling incidents.

Supercharge Your Incident Response With The New Rootly and IsDown Integration

Dealing with disruptions from third-party providers can really disrupt your business operations. As our IT infrastructures become more complex, managing these outages can be quite a headache. If you're a site reliability engineer (SRE) looking for a smoother way to handle these incidents, you'll want to check out the new Rootly and IsDown integration. Rootly is an incident management system that seriously speeds up business response times.

Five core incident response phases for ITOps

Effective IT event management is about more than restoring services. Managing and mitigating threats involves a comprehensive approach with five incident response phases: It’s crucial to take a structured approach to addressing disruptive events. Incident response involves multiple phases to minimize the impact and prevent service outages. An “incident” is any event that disrupts normal operations or threatens your information systems.

The Incident Dilemma: Choosing Between Reactive and Proactive Incident Response

As the IT landscape evolves, businesses face increasingly complex challenges related to system availability, data integrity, and customer satisfaction. One of the most pressing dilemmas is how to manage incidents effectively—deciding between reactive and proactive incident response approaches. Both methodologies have their own merits and pitfalls, but the decision can significantly influence how efficiently an organization handles IT disruptions and maintains operational continuity.

How to Optimize SIEM for Better Cybersecurity and Incident Response

Cybersecurity today is not just about defending against attacks. It’s about proactively managing risks in a landscape where threats are growing in volume and sophistication. With data volumes rising by 30% in just the past year and the average cost of a data breach now exceeding $4 million, traditional Security Information and Event Management (SIEM) systems are no longer enough.