Blameless

San Mateo, CA, USA
2017
Feb 1, 2023   |  By Blameless
Assemble the Right Team to Resolve Incidents Fast by Integrating Alerting and Service Catalog Functions.
Feb 1, 2023   |  By Aaron Lober
In the opening moments of an engineering incident, the most important aspect of a response plan is speed. Getting out of the gate quickly by leveraging automation to assemble the team can save precious moments during a critical engineering incident and make the difference between happy and unhappy customers downstream. This is why we’re excited to announce the integration of Blameless with OpsGenie.
Jan 24, 2023   |  By Emily Arnott
SRE is a field defined by its constant evolution: from Google’s in-house secret recipe, to the hottest new practice for the biggest enterprise orgs, to a diverse and holistic mentality practiced by orgs of all sizes. Earlier this year, we co-sponsored the Catchpoint State of SRE survey, where we took the temperature of SRE where it was. Now, as we did in 2021 and 2020, we’ll turn to the future to speculate on what 2023 will bring for SRE. ‍
Jan 12, 2023   |  By Aaron Lober
Software is hard… Maintaining software reliability is harder than it used to be. Software systems have grown dramatically in complexity, as they’re applied in a wider range of applications and environments. Many of which have become fundamental to the everyday function of our society. On the other hand, the pace of software development and release is also faster than ever. Innovating new features faster than competitors has become the key to success in a rapidly-changing market.
Jan 5, 2023   |  By Emily Arnott
Wondering why you should choose SRE for your organization? We will explain what it is and all the benefits it can bring to your organization. What are the benefits of SRE?
Jan 5, 2023   |  By Aaron Lober
Engineering incidents can be quite harmful for companies, both in terms of financial costs and reputational damage. In some cases, engineering incidents can even put people's lives at risk, which can have serious legal and moral implications for the company involved.
Dec 14, 2022   |  By Myra Nizami
How do you evaluate your SRE team’s progress in implementing SRE? We discuss the key SRE indicators for evaluating your team’s progress in the SRE maturity model. ‍ What is the SRE maturity model? ‍ The SRE maturity model is a way of judging how far you are in implementing SRE principles. It is a method used by teams to understand where they ought to implement more SRE best practices to reach greater SRE maturity.
Dec 8, 2022   |  By Aaron Lober
Wouldn’t it be nice to learn which parts of your service see the most incidents, or why one service experiences more Sev1 incidents than the others? It’s not always easy to see the full disruptive impact of an engineering incident. Even harder to see trends across incidents and over time. Developing incident insights that you can use to help guide and shape the way your team designs and operates your product takes time, careful consideration, team engagement and the right tooling.
Dec 7, 2022   |  By Blameless Community
Orchestrate incident resolution with swimlane software that offers customizable frameworks, unifying your team's diagnostic efforts.
Nov 22, 2022   |  By Myra Nizami
All deployment strategies have pros and cons. Find out whether canary deployment is a good fit for your team by looking at how it works, and its best practices.
Jan 17, 2023   |  By Blameless
Product reliability requires investment from all areas of the business. Technology leaders must effectively communicate the implications of service reliability to the rest of the organization. As a leader, how do you prove that a more reliable product is critical to success? Experts from BetterCloud, Machinify and Blameless come together to discuss how to talk to your executive leadership team about reliability in this webinar.
Jan 17, 2023   |  By Blameless
Product reliability requires investment from all areas of the business. Technology leaders must effectively communicate the implications of service reliability to the rest of the organization. As a leader, how do you prove that a more reliable product is critical to success? Experts from BetterCloud, Machinify and Blameless come together to discuss how to talk to your executive leadership team about reliability in this webinar.
Dec 13, 2022   |  By Blameless
If anyone on your team has paged a colleague in the middle of the night, your DevOps team has an incident on-call program. Whether that team member knew who to page, and felt comfortable sending the page, is indicative of your on-call program's effectiveness. Join Thai Wood, founder of Resilience Roundup, and Matt Davis, SRE Advocate at Blameless, to discuss: This webinar was recorded live on December 13, 2022.
Nov 1, 2022   |  By Blameless

To learn more and to start your FREE TRIAL of Blameless visit www.blameless.com

Nov 1, 2022   |  By Blameless

To learn more and to start your FREE TRIAL of Blameless visit www.blameless.com

Nov 1, 2022   |  By Blameless

To learn more and to start your FREE TRIAL of Blameless visit www.blameless.com

Nov 1, 2022   |  By Blameless

To learn more and to start your FREE TRIAL of Blameless visit www.blameless.com

Oct 28, 2022   |  By Blameless
Recruit the right players, manage communications and capture everything without ever leaving Slack. When things break, Blameless has you covered.
Aug 3, 2022   |  By Blameless
Our Director of Product, Nicolas Phillip, shows you how to create ServiceNow incident tickets from your preferred chat tool or the Blameless interface. Watch his step-by-step tutorial and begin leveraging Blameless to create incident tickets in ServiceNow today.
Jul 7, 2022   |  By Blameless
Engineering teams use the Reliability Insights feature in Blameless to understand reliability in a holistic way. In addition to tracking incident data, you can keep a pulse on how well teams and workflows are operating. For example, some of the best ways to maximize value from Reliability Insights is to build reports that reflect how your team stays on task, communicates, and assigns responsibilities. In this series, we'll walk you through the most common reports we see reliability teams using and referring to regularly.
Oct 10, 2022   |  By
Incidents are inevitable. As your service expands and becomes more complex, you are more likely to encounter outages, slowdowns, errors, and other disruptions to healthy operation. At the same time, as your service becomes more popular and relied on by users, the cost of incidents becomes higher. Studies have shown that the cost of downtime is high, and growing fast in the digital-first world. Since you can never fully prevent incidents, it's important to resolve them as efficiently as possible.
Apr 28, 2022   |  By
The eBook dives into the 4 main investment areas required to make an impact. You'll learn how to achieve measurable results for the benefit of your customers and your valuable engineers.
Mar 24, 2022   |  By
SRE's Golden Signals are four key metrics used to monitor the health of your service and underlying systems. We will explain what they are, and how they can help you improve service performance.
Nov 7, 2021   |  By
This eBook gives you practical steps to implementing SRE practices in an organization that's already invested in DevOps. It outlines the clear benefits and lays out how they can be achieved. Three main topics are covered: Incident Management, Service Level Objectives (SLOs), and SRE Culture. Leveling up these critical aspects of SRE will reap both immediate and long-term benefits.

Blameless offers the only complete reliability engineering platform that brings together AI-driven incident resolution, blameless postmortems, SLOs/Error Budgets, and reliability insights reports and dashboards, enabling businesses to optimize reliability and innovation.

Enabling modern software businesses to adopt SRE best practices:

  • Incident Resolution: Use AI to engage the right people and teams in the right way to stop problems fast, ensure customer satisfaction and prevent incidents from happening again.
  • Blameless Postmortems: Learn without pointing fingers, ensuring continuous improvements. We automatically bring relevant information, proper context and industry best practices to your postmortem process.
  • SLOs/Error Budgets: Create SLOs and see your remaining error budgets with the SLO dashboard. Teams gain insight into what parts of the business are consuming the error budget, allowing them to make informed decisions between releasing new features and reliability.
  • Reliability Insights: Blameless will allow your business to consume event data across your entire DevOps stack, query the data, and create custom dashboards, meaning teams can quickly find signals amongst their DevOps data noise.

The Complete Site Reliability Engineering (SRE) Platform.