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splunk

Why Modern Incident Response Strategies Need Network and Service Intelligence: Part 2

Jun 17, 2025 By Connor Tye In Splunk
In Part 1, we explored how aligning network visibility with IT service context empowers faster, smarter incident response. But what does this actually look like? Here in Part 2, we’ll go deeper into the challenges of traditional monitoring approaches, and how teams should look to move from fragmented alerts to unified insights – because when ITOps and NetOps can both see the “what” & “why” of the problem, actions become instinct.
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ilert

ilert introduces Agentic Incident Response: Entering the AI-first era

Jun 16, 2025 By Birol Yildiz In iLert
Imagine incidents resolved through insights, not manual investigations. ‍ Picture an incident management future where you're never alone during critical alerts. Imagine your best engineer always available, tirelessly investigating issues, analyzing logs, correlating metrics, checking recent code changes, and delivering actionable insights, instantly. Today, ilert is stepping boldly into this future with our first intelligent agent: ilert Responder.
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How Continuous Threat Simulation is Reshaping IT Incident Response Playbooks

How Continuous Threat Simulation is Reshaping IT Incident Response Playbooks

Jun 12, 2025 By OpsMatters In OpsMatters
Imagine this: It's 2 a.m. and your phone buzzes with an urgent alert-your company's systems are under attack. The team scrambles to follow the incident response playbook, but something's off. The scenario unfolding doesn't quite match the plan. Key people aren't sure of their roles. Hours go by. The damage grows. This kind of chaos is all too common, and it highlights a major problem: traditional incident response playbooks just aren't built for today's fast-changing threat landscape.
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grafana

How to send alerts from Grafana OSS to Grafana Cloud IRM

Jun 3, 2025 By Pepe Cano In Grafana
In March, we announced that Grafana OnCall (OSS) had entered maintenance mode. However, OnCall’s development continues in Grafana Cloud as Grafana Cloud IRM, combining on-call management and incident response into one integrated solution. Many users told us they still want to self-host Grafana and rely on Grafana Alerting to detect potential issues early—but they also need to escalate and manage incidents using an incident response management (IRM) solution.
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ilert

Rollbar and ilert: Real-time error monitoring meets smart incident response

May 22, 2025 By Daria Yankevich In iLert
We’re excited to share that Rollbar is now part of the ilert integration catalog! This new technical partnership allows software teams to detect application errors in real time with Rollbar and instantly respond using ilert’s powerful alerting and incident management features.
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grafana

Customize your incident response with new features in Grafana Cloud IRM

May 20, 2025 By Joey Orlando In Grafana
No matter where or how you work, we all have the same goal when an incident occurs: to get it resolved effectively and efficiently—and as quickly as possible. However, the way we achieve that goal isn’t always the same. We understand that different organizations operate differently, so you need flexibility from your IRM tooling.
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pagerduty

Your Observability Platform Has a Blind Spot: Don't Risk Your Operations on Bolt-on Incident Response Modules

May 15, 2025 By Cristina Dias In PagerDuty
Observability platforms want to do it all—from data collection to incident response. Their pitch is appealing: one platform to eliminate context switching and reduce overhead. But when critical systems fail—and they will fail—, add-on incident management modules won’t save you. You need an end-to-end system built specifically for high-stakes incident management.
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logicmonitor

Your incident response plan is obsolete-unless it includes agentic AIOps

May 13, 2025 By LogicMonitor In LogicMonitor
Why are we still handling IT incident response like it’s 2014? Every day, ITOps teams are flooded with alerts, spread thin across hybrid systems, and stuck trying to stitch together visibility from solutions that don’t talk to each other. The incidents keep coming, but the tools aren’t getting smarter—and the humans are burned out. Even with best practices in place, response is often slow, inconsistent, and reactive. You chase symptoms instead of solving problems.
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squadcast

Incident Response Software: Master Operational Resilience

Apr 29, 2025 By Neeraj Kanoi In Squadcast
In the event that your business or work is highly dependent on technologies where reliability is a concern, you already know how critical a quick recovery from a technical crisis is for you. A robust incident response software and strategy is what really separates companies that swiftly recover from technical crises in today's fast-paced, ever-evolving digital environment from those that suffer prolonged outages.
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exigence

Gett replaces paging tool with Exigence to achieve IR excellence

Apr 29, 2025 By Noam Morginstin In Exigence
“By the time a pager alerts you to a problem, it’s too late to think about how to manage the incident.”(Google SRE Workbook) Gett, a global leader in urban mobility and corporate travel tech, knew that relying on its incumbent paging system and siloed manual processes for incident management was no longer sustainable. Any delay in response and service restoration could jeopardize customer satisfaction and business continuity.
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