The latest News and Information on Remote Work and related technologies.
Earlier this year, as organizations around the world adapted to new remote working environments, Nexthink released a library pack to support IT teams through this transition. The Remote Worker Experience pack introduced a multitude of new dashboards, remote actions, investigations, metrics and Engage campaigns. All with a single objective: monitor, manage and improve the current remote working landscape.
In this new series of Now on Now blogs, we share how we use ServiceNow products internally to transform our operations and create great experiences. We hope our stories story will inspire you--our customers and partners--to achieve even greater business value and resiliency from the Now Platform®. For more on Now on Now, visit the Now on Now Book of Knowledge.
Return to work is happening. After working remotely from home for months due to Covid, companies are now offering employees the option to return to their workplace. In a survey done by Google, 62% of its workers would like to return to the office at some point and see their work future as more flexible. This sentiment is catching up among the rest of the enterprises in Silicon Valley and the rest of America. The hybrid remote workplace model continues to be appreciated by employees seeking to spend more time with family and engaging with the office community.
In the middle of March this year, Microsoft reported that the number of daily Teams users jumped by about 37% in just one week in response to many organizations shifting their workforce to work from home. Your organization may have been part of that jump. The initial desire was to facilitate an ability for employees that normally working in the same office to continue to collaborate and meet remotely. Teams helped you accomplish that.
For companies of all sizes, the struggle to understand and improve digital employee experience (DEX) is nothing new. What is new, however, is the working landscape we’ve all been navigating since the pandemic—where remote work has become the norm, and where the employee experience has become almost exclusively digital. As a result, businesses have implemented significant strategic changes over the past several months.
As the COVID-19 pandemic sweeps the world, the need has arisen for workers everywhere to adopt remote working practices wherever possible. Remote working presents many opportunities for both businesses and individuals to make better use of their time and enjoy a more streamlined approach to task delegation. Through the use of specialized software, such goals can be achieved without demanding more of individual team members or managers.
One benefit of the lockdown triggered by the coronavirus epidemic has been a renewed enthusiasm for working at home. Forced to let millions of employees work from home to avoid contagion, companies that had been hesitant about taking this step have concluded they can benefit from moving to a remote workforce.