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Goliath Technologies

Proactively Resolve Citrix & Horizon End-User Issues with Goliath

Discover how Goliath helps IT teams proactively resolve Citrix and Horizon end-user experience issues by providing clear insights into speed, reliability, and root causes. Empower your organization to enhance clinical workflows and ensure better outcomes with actionable data and proactive management.

Citrix Troubleshooting Masterclass - Automating Citrix Health Checks 2

The Goliath Automated Citrix Health Check Module: A groundbreaking, first-of-its-kind solution revolutionizing Citrix optimization. This innovative product automates the Citrix health check process, empowering organizations to complete comprehensive Citrix Health Checks in hours instead of weeks—all at a fraction of the traditional cost. Beyond initial checks, it continuously monitors your Citrix environment, ensuring ongoing optimization and peak performance.

Citrix Troubleshooting Masterclass - Automating Citrix Health Checks

Citrix Health Checks in half the time and at a fraction of the typical cost! Conducting Citrix Health Checks are critical to keeping your environment optimized for the best user experience, but many IT teams face several hurdles to conducting health checks: Time – Manual & time consumingResources – Not enough Citrix expertsFinances – Consultants are expensive and require continued engagement.

Goliath's Use of AI Puts an Extra Citrix Expert In-House

AI has been the talk of the day ever since the breakthrough of ChatGPT with a large generative language model. More and more companies are also adding AI capabilities into their products, but this is often just a marketing trick to tag on AI to show a new feature that isn’t really AI. Goliath Technologies is handling AI very differently. They are introducing KIP, a virtual AI troubleshooting assistant for Citrix end user experience monitoring.

Goliath Introduces an Industry-First AI Troubleshooting Assistant Reshaping How IT Support Teams Address User Issues Requiring Deep Citrix or Horizon Expertise

PHILADELPHIA, February 5, 2024 — Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, today announced the general availability of Goliath Performance Monitor 12.1.1, bringing AI into the service of IT Administrators to address the need for additional Citrix and Horizon expertise.

Trouble Finding Citrix Expertise? The Answer is Technology

It is all in the numbers. And the numbers are not changing anytime soon. Citrix sites support over 400,000 customers. On average, an organization has 2-3 total FTEs managing and monitoring their Citrix environment. If you take those numbers, then roughly there is a demand for at least 1.2 million experts who need to be able to interact with Citrix in a knowledgeable way. Now on the supply side. We know there are 62 named Citrix Technology Professionals (CTPs) every year who are highly certified.

Risks for Health IT Running Outdated Citrix Receiver / Workspace App

Over the past couple of years, I’ve carried out several audits on healthcare customers’ Citrix Virtual Apps and Desktops or DaaS deployments, and one of the checks that consistently stands out is the use of older Citrix Receiver and Workspace app versions connecting to the environment.