Goliath Technologies

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Maimonides Medical Center Quickly Troubleshoots "Citrix is Slow" Complaints

“Maimonides Medical Center is a non-profit hospital located in Brooklyn, N.Y. When COVID-19 hit, many on their team were instructed to work from home. Vitaly Petrovsky, Manager of Enterprise Applications, realized that with an increase in remote workers, he needed a solution that would more effectively monitor and troubleshoot their Citrix infrastructure, which was delivering medical staff access to clinical and other applications.

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Empire Office Selects Goliath Technologies to Gain Critical Insights into Remote Worker Trends

Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, announced today that it was selected by Empire Office to anticipate, monitor, and document Empire’s end-user experience across their Citrix environment.

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Empire Office Gains Critical Insights into Remote Worker Trends with End-User Productivity Report

Empire Office is the United State’s largest commercial furniture dealer, providing creative and cost-effective workspace solutions. Based in Manhatten, NY, the epicenter of the COVID-19 outbreak, they were mandated to immediate stay at home orders, forcing their entire workforce to work from home. Fortunately, their Senior Vice President and CIO, Michael Pfaeffle, had already enabled the teams to work remotely by investing in Citrix XenApp a few years prior.

How to Report on Home Worker Productivity and their Experience

Learn how Goliath can help you better document the end-user experience for your home workers using Citrix or VMware Horizon with end-user productivity and activity reports, experience reports tracking logon speeds and other KPIs and overall IT performance for host, VMs and storage.
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Intelligent Monitoring of the End-User Experience is Necessary in Healthcare Environments More than Ever

Originally published by Theresa Miller, Citrix CTP and VMware vExpert Healthcare workers are finding themselves more overwhelmed than ever with COVID-19, and the Health IT Professionals that support these workers with technologies that must be online and high performing are equally stressed. There is no time for EHR (Epic, Cerner, Allscripts, MEDITECH) or other system failures. All technology vendors must work in concert to deliver a successful end-user experience.