In this episode of LogicTalks, Mark Banfield, Chief Revenue Officer at LogicMonitor, is joined by Ken Perry, Product Manager and Technology Monitoring Architect at Harvard University to discuss how LogicMonitor has shifted Harvard's monitoring strategy. Ken explains how LogicMonitor has helped to break down monitoring silos between departments, solve unique challenges and use cases within such a large organization, and how LogicMonitor aided Harvard in it's transition to remote learning during the COVID pandemic all while helping to build operational confidence throughout Harvard and it's leadership.

00:00 Welcome and Introduction
01:24 Technologies and Complexities at Harvard
02:33 Pain-points and Hurdles with Previous Monitoring Solutions
03:48 LogicMonitor Use Cases across Harvard
05:20 Visibility into Compliance and Security Risks
06:30 Breaking Down Silos in Monitoring
07:39 Monitoring Remote Learning Tools and Infrastructures
09:20 Building Confidence in Operational Performance and Resiliency
10:28 Future of Education and Remote Learning
11:40 Closing