Nexthink is incredibly proud to be able to present yet another installment of our Through the Crisis series, in which our customers share their IT challenges and successes from the COVID-19 crisis. In this installment, Yves Habersaat (software engineer, BG Consulting Engineers) explains how his organization leveraged Nexthink to affect a significant update of their IT estate during the early stages of the pandemic.

Reliable systems are vital to meeting customer expectations. Downtime not only hurts a company’s bottom line but can be detrimental to reputation. Our goal at Gremlin is to help enterprises build more reliable systems using Chaos Engineering. Whether your infrastructure is deployed on bare metal in a corporate-owned data center or as Kubernetes-orchestrated microservices in a public cloud, chaos experiments can help you find system weaknesses early, before they affect customers.

Today’s leading companies are one step ahead of their competitors as they adopt new tools and disciplines emerging from the cloud native landscape. That was the case for Ziff Media Group, which is a collection of several media web properties including pcmag.com, mashable.com, deals.com, offers.com, and more.

Your payment systems have slowed to a crawl, customers are getting impatient and abandoning their shopping carts both online and in stores, and you’re losing money every minute this problem goes on. Behind the scenes, technical responders are scrambling to resolve the issue before it impacts more customers—and before even more money is lost.