Operations | Monitoring | ITSM | DevOps | Cloud

Case Study

HTC Automates Network Operations, Fueling Data-Driven Decision-Making During Emergencies

Severe weather in South Carolina comes with the territory, and for a local communications service provider like HTC, that translates to service outages for the internet, streaming video, phone, and wireless networks it provides to predominantly rural communities. When these events strike, the Emergency Operations Center (EOC) at HTC faces enormous pressure not only to maintain services, but to prioritize customer support efforts and restore services as quickly as possible.

Cerner depends on Elastic machine learning for a healthy infrastructure

Cerner Corp. is a supplier of healthcare information technology systems, services, and devices. The company, with $5.7 billion in annual revenue, empowers people and communities to engage in their own care. A key aspect of the business is surfacing data to enable their clients to make informed decisions about their healthcare. The 29,000 Cerner employees in 30 countries are on a mission to shape the healthcare of tomorrow.

Costa Rican educational org realizes improved visibility into its IT infrastructure, enhanced IT health and performance

The Ministry of Public Education (MEP) serving Costa Rica is an educational organization with 80,000 employees. MEP is the technical and administrative body responsible for the accreditation, supervision, auditing, inspection, and control of private schools, beginning with preschool. The problems faced MEP is a government agency supported by five data centers and 181 servers.

Polystream Stopped Implementing Technology and Implemented A Mindset - Customer Stories

Polystream is changing the way we think about video game streaming, and with xMatters, they know that incidents won't keep them from achieving their goals. In this customer chat, join Tracey McGarrigan, Chief Marketing Officer at Polystream, Cheryl Razzell, VP of Engineering, and xMatters own Laura Meadows, VP EMEA Region, as they discuss Polystream's ongoing ambitions and how xMatters helps their growth. Plus, make sure you don't miss why Tracey would describe xMatters as Polystream's comfort blanket!

Resolving Issues Caused By the May 6th Neustar UltraDNS Outage - A True Partnership Experience

At Catchpoint, our award-winning support team aims to be a partner, not just a gateway to the tool. Earlier this month when UltraDNS, a major DNS provider, went down, they found themselves faced with nine support tickets within one hour. Our customers were experiencing outages on their websites and online services. They needed urgent help from Catchpoint in understanding what was causing the disruption, so they could quickly resolve the situation.

Why Elasticsearch is an indispensable component of the Adyen stack

At Adyen, we use Elasticsearch to power various parts of our payments platform. This includes payment search, monitoring, and log search. Let’s take a look at how we use Elastic for these different use cases and see how we capitalize on the power of Elasticsearch. We recently did a talk about some of our Elasticsearch adventures at an Elastic meetup. You can find a recording here.

King & Wood Mallesons CISO relies on Elastic to "spot and identify" security threats

King & Wood Mallesons (KWM) is among the world’s most innovative law firms and is represented by 2,400 lawyers in 28 locations across the globe. The international law firm, based in Australia, helps clients flourish in Asian markets by helping them understand and navigate local challenges and by delivering solutions that provide clients with a competitive advantage.

Redfin Implements Circonus to Scale its Monitoring, Reduce Costs, and Improve Accuracy of StatsD Analysis

Over 90% of Redfin’s metric data will be represented in Circonus’ log linear OpenHistograms, which will reduce their metric footprint by 50-60%. We’re pleased to announce today that Redfin, the technology-powered real estate brokerage, has selected Circonus to replace its existing metrics platform.

How one mobile company is using Grafana Enterprise for billing system observability and beyond

Calling or texting with a mobile phone may seem like a simple process, but behind the scenes, network providers are engaged in a constant exchange of transactions to pay each other for connecting their customers. If telecom companies don’t stay on top of the data and billing, they could be surprised with their own big bills at the end of each month. Cosmote, the largest mobile network in Greece, handles the challenge by using Grafana Enterprise.

Great Moments in Application Monitoring

The consequences of poor application performance are both real and terrifying: lost customers, lost trust from your team, and lost confidence in your abilities. It’s why every developer remembers those moments where their solution improves both process and performance. We’ve seen this happen firsthand with our customers, and want to share their Great Moments in Application Monitoring.