Operations | Monitoring | ITSM | DevOps | Cloud

macOS Device Management Best Practices with NinjaOne MDM

NinjaOne now offers macOS mobile device management. This combines MDM capabilities with the real-time power of the NinjaOne agent and gives IT teams and MSPs comprehensive management over macOS devices. Remotely access devices, patch software, deploy custom applications, and alert and report on all your devices at scale – whether Windows, Mac, Android, macOS, or iOS. Join NinjaOne Field CTO, Jeff Hunter to learn more about macOS management on the NinjaOne platform.

Get started with Grafana Alerting: Create and receive your first alert

In this tutorial, we walk you through the process of setting up your first alert in just a few minutes. Don't miss the rest of the "Get started with Grafana Alerting" series! Each part dives into a different feature to help you get the most out of alerting in Grafana.

AI Ticket Summary in Seconds #itsupport #ai

Alloy Navigator’s AI ticket summaries help your IT team get up to speed on any support ticket—so they can resolve issues faster. No more scrolling through endless conversations and ticket updates! AI-powered summaries are available for incidents, problems, change requests, work orders, and service requests. AI ticket summarization and other AI-powered insights were introduced in the Spring 2025 release of Alloy Navigator (Enterprise and Express editions).

Deploying secure AI: Canonical + SpectroCloud for federal missions

As mission requirements evolve, federal agencies and defense teams need infrastructure supporting AI/ML workloads anywhere, from secure cloud environments to disconnected edge locations. In this fireside chat, Mark Lewis (VP, Application Services at Canonical) and William Crum (Senior Defense Success Engineer at SpectroCloud) discuss how their organizations are helping federal customers deploy secure, scalable, and consistent Kubernetes and AI infrastructure across hybrid and edge environments.

Interviewing Tech Talent: Finding Your Next Team Member

Sometimes, being the interviewer can be as nerve-wracking as being the interviewee, especially since these kinds of conversations are not ones that you have on a daily basis. It can be difficult to know what questions to ask, things to watch for, questions you need to be prepared to answer, etc. All of this is made even more challenging when you consider the technical skills that IT organizations require.

Here's how to add business data to logs from retail endpoints | Datadog Tips & Tricks

Some sources simply do not generate data-rich logs. Retail endpoints that are older or run on proprietary services, for example, very often produce logs without the kinds of data that are needed to perform useful business analytics. So, what can you do?