Operations | Monitoring | ITSM | DevOps | Cloud

In this step-by-step tutorial, learn how to securely connect your AWS account with Site24x7 using IAM role-based cross-account access. We’ll guide you through: This method ensures secure, read-only access to your cloud environment while enabling real-time monitoring and alerting via Site24x7.

Freshservice integration with the GetGuru for Freshservice app enables IT teams and agents to fetch knowledge base resources from GetGuru, and utilise those resources as replies within the Freshservice service desk ticket conversations for better incident resolution. The GetGuru for Freshservice app integration: Enables agents to fetch knowledge base documents and links from GetGuru, and attach them as replies to requesters, which helps improve agent productivity.

Freshservice integration with the Notion for Freshservice app enables IT teams and agents to fetch knowledge base resources from Notion, and utilise those resources as replies within the Freshservice service desk ticket conversations for better incident resolution. The Notion for Freshservice app integration: Enables agents to fetch knowledge base documents and links from Notion, and attach them as replies to requesters, which helps improve agent productivity.

Take your incident response to the next level by integrating SIGNL4 with Microsoft Sentinel. In this step-by-step tutorial, we’ll show you how to connect SIGNL4 to your Sentinel environment to ensure real-time mobile alerting, on-call escalation, and faster response times for critical security events.

Say goodbye to ticket chaos. Meet RITA. RITA (Resolve IT Agent) is your intelligent frontline assistant—built to deflect L1 tickets, resolve routine requests instantly, and slash MTTR across the board. In this live demo clip, watch Derek Pascarella, our Global Director of Sales Engineering, show how RITA fixes VPN issues in seconds—no human handoff, no ticket backlog. Ready to fast-track your journey to Zero Ticket IT? This is where it starts.

As Cherwell approaches end of life, IT service management (ITSM) teams are facing major decisions about what’s next. In this episode, SolarWinds host Sean Sebring sits down with Matt Neigh, a former Cherwell executive, and Michael Clark, a SolarWinds Solutions Engineer and former Cherwell admin, to reflect on Cherwell’s legacy, explore migration best practices, and discuss what to look for in a modern ITSM platform.

Learn how to set up DNS checks using Grafana Cloud Synthetic Monitoring. In this video, we walk through how to create a DNS check and analyze test results.

Are you accelerating or lagging behind in the innovation race? Discover how fostering a high-velocity, entrepreneurial spirit within your team can be your biggest asset or your greatest challenge. Learn why adaptability and strategic investments are key to staying ahead of the competition. Watch to uncover insights that could redefine your approach to innovation.

Think they’ll find out you don’t know everything? Good. That means you’re learning. Every great dev was once a beginner who asked the right questions. This clip from our chat with Descript’s Corbin Crutchley and our own Chris G hits hard. GitKraken Desktop: gitkraken.com/git-client GitKraken CLI: gitkraken.com/cli GitLens for VS Code: gitkraken.com/gitlens Git Integration for Jira: gitkraken.com/git-integration-for-jira.

Windows 10 to Windows 11 Upgrade Bot Demo The process starts with creating bots for Windows upgrades, selecting templates, and configuring logic. These bots execute the Microsoft Upgrade Assistant, managing downloads and bandwidth while addressing remote device upgrades. Deployment includes naming bots and enabling actions for multiple devices. User interaction is essential, prompting confirmations and managing deferrals. After upgrades, confirmation messages are sent, inventory scans triggered, and user feedback collected for analysis.