Operations | Monitoring | ITSM | DevOps | Cloud

When Dolly Parton sang about “Workin’ 9-5”, she almost seemed to understand the very specific pain of sitting at an IT help desk and getting one last call at 4:59 in the afternoon. When you pick up that last call of the day, the last thing you want is to begin a long, arduous investigation.

It is time to sum up the product updates that we introduced during summer 2023. As always, our focus has been on minimizing limitations in the incident response process and accelerating the workflow from acknowledgment to resolution. We invite you to contribute to the ilert roadmap by submitting your feature and improvement ideas here.

We knew Chaos Engineering was in high demand when we first launched the Gremlin certifications in 2021. But we had no idea our Chaos Engineering certification programs would be such a success. There’s a reason: the market is looking for professionals who know how to wield Chaos Engineering well, and Gremlin's certification has become the gold-standard to learn the principles of Chaos Engineering and demonstrate proficiency.

Choosing between a monorepo and a multi-repo architecture can significantly impact how development teams work together. In this article, we’ll delve into the advantages and disadvantages of both approaches, helping you make an informed decision to enhance collaboration within your dev teams.

Cloud costs are spiraling out of control at companies of all sizes. Here’s how to not let your cloud infrastructure costs handcuff your business.

After a solid week in Vegas and another solid week of recovery, I’m back in the office (AKA sitting on my couch eating Doritos with chopsticks so I don’t get my keyboard dirty) to bring you my official Black Hat 2023 recap. This year’s event was noticeably scaled back, with fewer people swag surfing the business hall and more technical security folks in search of solutions for actual business problems.

Connected devices require a secure point-to-point channel to ensure that there is no possibility of exposing important data for the integrity of an embedded system. This is especially true when we talk about over-the-air (OTA) software updates, where the new firmware has a long way to go before reaching its destination and being installed by our bootloader. In this publication, we will explore a simple method to encrypt the firmware using the AES algorithm, using open-source libraries in Python.

As part of our focus on building features around team scale and performance, we are happy to announce that Bitbucket Pipelines now supports sharing of CI/CD configurations across repositories. This feature is now available as part of our Premium plan. With this feature, your teams can create centralized pipelines yml workflows and import that workflow to other repositories in your workspace. This brings several benefits: Here’s how it works.

Although the extended reality of the metaverse may seem like it belongs in a mystifying, somewhat distant future, we’re already living in it. It’s built on the integration of augmented reality (AR) and virtual reality (VR) in the physical world. Industry leaders are exploring how these emerging technologies can enrich existing business processes. What they’ve honed in on is that the metaverse has remarkable potential to transform the future of digital learning and work.

Access control is a vital security measure that manages user interactions with systems, networks, or resources, safeguarding sensitive information and preventing unauthorized access. By granting or denying specific permissions based on user roles, organizations ensure that only authorized individuals have access to data, mitigating the risk of data breaches and cyberattacks.