Implementing change in an organization always has its challenges, and for it to be successful it requires support from executive management. For one of our large Managed Service Provider (MSP) clients, their new CIO was focused on making their customer’s cloud consumption more efficient, with the outcome being cost savings.
Audit Logs automatically record all user activities across all of your applications and team members. Audit Logs provide all the information you need to assess changes made to your account, such as IP address, date and time (displayed in your timezone), geo-location (accurate to the city), and the team members involved.
It was really great to see so many old friends again at Cisco Live this year in Las Vegas. It’s been a few years since I’ve been to a conference other than a few small work events, so it was exciting to wander the World of Solutions, talk to people at the many booths, and bump into people I knew online but never met in person.
How a US-based consumer goods company reduced ticket count related to performance issues on macOS devices using Chrome as part of their digital collaboration platform. Thanks to digital collaboration tools, the world continues to evolve and accept new hybrid working styles. Today, reliance on these instant messaging, video calls, and conferencing tools has turned collaboration solutions into the lifeblood of modern business productivity and collaboration.
We find ourselves submerged in a sea of software applications practically all the time. Their primary job is to make life easier and help us accomplish certain tasks. However, these applications require a lot of data. What’s more, their development requires a systematic approach with proper management of that data — and its related activities. But that’s not a straightforward and simple process. What happens if these applications stop running?
Want to improve your outlook with a splash of RUM? In our pursuit of connecting users to the right data at the right time, we’ve come to see Real User Monitoring as an invaluable tool for understanding the total picture when it comes to your web properties, apps, and cloud footprint. Do you find yourself asking any of these questions?
In Splunk Cloud Platform 8.2.2203, we're continuing to expand on interactivity capabilities and visualizations for Dashboard Studio. We've added the ability to use search results and job metadata as tokens, and pass tokens through drilldowns to other dashboards. There is a new map visualization for cluster maps and UI to match strings for dynamic coloring. And finally, we've included the ability to set a Studio dashboard as your home dashboard.
MSPs operate in a challenging and competitive marketplace. Small and medium-sized business (SMB) customers increasingly view the core IT infrastructure support services MSPs have long provided as commodities. At the same time, competitors are growing larger and more sophisticated as industry consolidation continues. Private equity investments have created more than 80 MSP platforms that are aggressively pursuing add-on acquisition opportunities.
Remote work has seen a resurgence due to the pandemic, and hybrid work is here to stay. It’s excellent news for knowledge workers, but what does it mean for support teams? Employees working from their home, vacation property, or a coffee shop create a different environment for technology teams, who need to support and ensure the applications and infrastructure are working well end-to-end.
