Learn how one Financial Institution stopped a flood of recurring IT tickets in its tracks with an automated 1-click fix When an L1 agent faces a mounting pile of IT tickets, it is hard to be anything but reactive. They need to resolve the issue as fast as possible and restore employee productivity. But when it comes to resolving the same IT ticket over and over again, no Service Desk team should have to do that more than once.
If your employees’ collaboration tools are out of date, they are out of luck. As employees continue to work remotely, they, as well as hybrid and in-office employees, heavily rely on digital collaboration tools. Picture it. If all the applications on your device went down, the first ones you would notice would be your digital collaboration tools. So, if they crash, employees will be impacted almost instantly.
It’s been a long few years for your IT department. In the span of one month, you had to make sure that all employees and contractors could work remotely. This meant giving everyone access to all cloud resources and ensuring uptime. Then, you needed to start securing access. Now, you need to shore up all your security as the phrase “zero trust architecture” has recently entered conversations with leadership.
Cloud-native applications running on Kubernetes rely on container network plugins to establish workload communication. While Azure Kubernetes Service (AKS) provides several supported networking options (kubenet and Azure CNI) that address the needs of most deployments, Microsoft recently introduced the ability to bring your own networking solution, called BYOCNI, to help users address more advanced networking requirements. This new feature enables AKS customers to run Calico networking on AKS.
We caught up with one of our Product Managers, Taylor Johnson, last week at Cisco Live 2022 in Las Vegas. Here are a few of his takeaways from the conference.
In this article we will focus on how you can use Active Directory to schedule startup, shutdown, login or logout scripts on your managed desktops through ADsys. In this area, as well as for all the other new features delivered by ADsys, we tried to offer a user experience as close as possible to the native one available in Microsoft Windows, with the aim of enabling IT admins to reuse the same knowledge and tools they acquired over the years to manage Ubuntu desktops.
We've made it our mission to reduce technical debt in the future of cloud computing, and our partners are helping us make that mission a reality. Today, we’re excited to announce that one of the world's leading Venture Studios, GSD Venture Studios, has chosen Cycle.io as the underlying platform for their new on-demand DevOps service, GSD.dev.
If the Service Desk sees IT tickets pile up around a particular application, their first thought will be to identify and troubleshoot a recent issue or bug. However, employee frustrations aren’t always from technical failures and those tickets can be much harder to diagnose and resolve.
Python is one of the most industry-oriented languages. It has versatile usability and features that are great for all types of tech teams. You can make both frontend websites and backend APIs with Python. According to a report by Statista, around 48.24% of the developers worldwide use Python as one of their programming languages. Python is a backend technology in most cases, so monitoring the application is very important. The backend is the backbone of the application.
Rollbar was founded with the belief that done is better than perfect. Building software is complex and it's better to move quickly and manage risk intelligently rather than try to build perfect code. For the past decade, Rollbar has provided peace of mind to hundreds of thousands of developers by monitoring production environments for errors. The tool has been leveraged to find and fix bugs in a fraction of the time and is trusted by the individual developers to at-scale enterprises.
