Operations | Monitoring | ITSM | DevOps | Cloud

How to become HIPAA compliant on AWS in 2022?

Since the 90s, when you run a company in the Healthcare industry in the US market, you must comply with the Health Insurance Portability and Accountability Act (HIPAA) Security Rule. Some of the security rules are directly linked to how you operate your organization, the others how you manage your application data for your customers. This article will walk you through what to consider on AWS to be HIPAA compliant in 2022.

Get Started with Playbooks Permissions

The goal of Mattermost Playbooks is to help teams consistently orchestrate any and all recurring workflows. A Playbook is a prescribed, repeatable process that a team has agreed on and formalized as a collaborative checklist saved on their Mattermost server. We at Mattermost use Playbooks for incident collaboration, customer onboarding, and product releases, along with many other complex processes.

A Developer's Guide to Continuous Performance Testing

One of the most important phrases of DevOps practices is “Test early, test often.” It’s crucial to perform functional testing early with unit tests and integration tests. But it’s equally important to perform non-functional testing. That means you should have performance tests. As markets become more saturated with each passing day, you no longer have the luxury to postpone performance testing until all features are developed.

A beginner's guide to network monitoring with Grafana and Prometheus

Networks are the backbone of inter-communications within computer systems and applications. When networks go down or experience any interruption of service, the impact is widely felt and can result in significant service disruptions and lost revenue. This is why network monitoring is mission critical for organizations. Visibility into network performance is key to ensuring that network engineering teams can be more proactive and identify problems before those issues cause outages.

Webhook, Pub/Sub, and Slack Alerting notification channels launched

When an alert fires from your applications, your team needs to know as soon as possible to mitigate any user-facing issues. Customers with complex operating environments rely on incident management or related services to organize and coordinate their responses to issues. They need the flexibility to route alert notifications to platforms or services in the formats that they can accept.

Creating custom notifications with Cloud Monitoring and Cloud Run

The uniqueness of each organization in the enterprise IT space creates interesting challenges in how they need to handle alerts. With many commercial tools in the IT Service Management (ITSM) market, and lots of custom internal tools, we equip teams with tools that are both flexible and powerful. This post is for Google Cloud customers who want to deliver Cloud Monitoring alert notifications to third-party services that don’t have supported notification channels.

Consulting Business Models (3 Potential Paths)

Consulting business models can make or break the success of firms. Before you decide on a business model for your consulting firm, consider the following questions: The right professional services business model will support scalability and profitability. If you're actively considering business consulting models and find yourself at a crossroads, this is the perfect article for you to read. A consulting firm's business model can determine the trajectory of the organization.

RPA vs. ITPA - What's the Difference?

The promise of robots integrating into our everyday lives has long been on the minds of forward-thinkers and visionaries. Perhaps none were quite as bold in their future predictions as American chemist and Nobel Laureate Glenn T. Seaborg, who envisioned a 21st century in which every home would not only have its own robot, but also an intelligent species of animals that could help with household chores.

Introducing Flexible Subscriptions: Websites Are Dynamic, Monitoring Should Be Too

Have you ever felt limited or “locked into” a fixed SaaS subscription plan? Have you ever been forced into a Sales call only to struggle with the decision – and costs – of upgrading to a higher plan tier to add incremental features or usage you need? Are you subscribed to a SaaS plan today that’s chock-full of features or capabilities you’ve never used (or asked for!) – but are still paying for? If so, you’re not alone.