Operations | Monitoring | ITSM | DevOps | Cloud

Customer experience (CX) is the impression your brand creates when a customer interacts with your business throughout the buyer’s journey. The journey starts right when the customer visits your business, interacts with your sales representatives, makes a purchase, and continues till the customer reaches out to you with a service request. In their recent study, Salesforce states, “Around 90% of customers prioritize experience as much as a company's products or services.”

With such an eventful year of releases and development, we wanted to take a moment to reflect on all thats been accomplished this trip around the sun. Before we do that, a quick message to the users who've made this year so special. Thank you so much for joining us on this amazing journey. It is your trust and unwavering support which has helped us grow this vision into a reality.

Thanks for joining me for Part 3 of “The concise guide to Grafana Loki,” a series of blog posts that takes a closer look at best practices for various aspects of using the log aggregation system. Today’s post is my holiday present for all the folks out there running Loki who would like to get the most query performance they can out of their cluster.

Businesses today face a myriad of challenges. Traditional on-premises IT solutions, which were once the cornerstone of the industry, are now progressively falling behind, outshined by the efficiency, security, and adaptability that SaaS-based solutions bring to the table.