As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics.
Happy System Administrator Appreciation Day! This special day was created in the 1990s to acknowledge and celebrate the tech gurus who assure that our computers, printers, and servers are working and in good condition. So, after thanking your hard-working system admin team, check out the latest in AIOps, ITOps, and IT infrastructure monitoring.
The “shared responsibility” model of the cloud puts most of the control with Microsoft, despite the MSP being responsible. As shown below, Microsoft puts very little responsibility into the hands of the customer (or, in your case, the MSP), which is why most MSPs stick to the basic onboarding-related tasks as their Microsoft 365 offering. But the customer’s reliance on Microsoft 365 has changed in the last 14 months… and so have their expectations.
So you finally launched your service worldwide, great! The next thing you’ll see is thousands and thousands of people flooding into your amazing website from all corners of the world expecting to have the same experience regardless of their location. Here is where things get tricky. Having an infrastructure that will support the expansion of your service across the globe without sacrificing user experience is going to be real though as distance will introduce latency.
We’re excited to announce that our Configuration API and Terraform Provider are now generally available for all LogDNA customers. We received tremendous feedback from our public beta release and, based on that feedback, we are enabling several new features with the GA release that allow for more programmatic workflows with LogDNA. First, we are enabling Preset Alerts as a new resource that can be configured with the configuration API as well as within Terraform.
In our guide on the best Grafana dashboards examples, we wanted to show you some of the best ways you can use Grafana for a variety of different use cases across your organisation. Whether you are a software architect or a lead DevOps engineer, Grafana is used to make analysis and data visualisation far easier to conduct for busy engineering and technical teams throughout the world.
“Frodo, We Aren’t in the Shire Anymore”: The Importance of a Customer Journey & How to Avoid Wrecking It Fans of Lord of the Rings — otherwise known as “Ringers” — never grow weary of reading or watching Frodo and his fellow Hobbits journey through Middle Earth on an epic quest to Mordor (where rumor has it there now exists a very stylish Starbucks at the base of Mount Doom). Well, customers who visit a website are on an important journey as well.
If there’s one thing folks working in internet services love saying, it’s: "Yeah, sure, but that won’t scale." It’s an easy complaint to make, but in this post, we’ll walk through building a service using an approach that doesn’t scale in order to learn more about the problem. (And in the process, discovering that it actually did scale much longer than one would expect.)
Here at RapidSpike, we have an ever-growing list of integrations available to help manage incidents raised from all facets of our system. The latest addition to the roster being Splunk On-Call (formerly known as VictorOps).
