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How Data Analysis Can Boost Your Business' Growth

In the modern marketplace, data isn't just a buzzword - it's the lifeblood of business strategy. From driving smarter decision-making to fostering more targeted approaches, data analysis is the key to unlocking your business's fullest potential. And now, with the rise of advanced analytical tools and AI-driven solutions, harnessing the power of data has never been more accessible to businesses of all sizes.

How AI-Enhanced Phones Simplify Booking in Restaurants

Imagine you're planning a night out at your favorite restaurant. Gone are the days of dialing numbers and waiting on hold. Today, AI-enhanced smartphones streamline the process, making it a breeze to secure a table. In this article, we explore how these technological marvels are transforming restaurant bookings, making the experience faster, more efficient, and personalized.

The Impact of Modern Technology on Social Media

Social media has been around for quite a long time. For example, Facebook turned 20 in 2024. Think about technology from 20 years ago. In 2004, we had flip phones with limited features. Now, we have phones that can have more power than some computers. In 2004, the iPod was considered high-tech. Modern technology has dramatically changed social media, and this post will discuss this. Also, learn how you can buy IG Reels likes using ViralGrowing.

How Proper Infrastructure Design Impacts Network Reliability

In the digital age, network reliability is paramount for businesses of all sizes. A robust and dependable network infrastructure ensures seamless operations, uninterrupted communication, and efficient data transfer. However, achieving this level of reliability hinges on a well-designed infrastructure that accounts for factors like redundancy, security, and performance optimization. Proper infrastructure design plays a critical role in reducing downtime, mitigating disruptions, and ultimately improving an organization's bottom line.

To fix customer service in Australia, put AI to work for employees

Australian business leaders can’t seem to crack the customer experience (CX) code. According to the ServiceNow Customer Experience Intelligence Report, customer service has gotten increasingly worse over the past three years. Australians are waiting longer than ever—spending a combined 107 million hours on hold, 11% more than the previous year.

Kubernetes - From chaos to insights with AI-driven correlation of Logs and Metrics

Written by John Stimmel, Principal Cloud Specialist Account Executive, LogicMonitor It’s common knowledge that Kubernetes (commonly referred to as “K8”s) container management and orchestration provide business value by enabling cloud-native agility and superior customer experiences. By their nature, the speed and agility of Kubernetes platforms come with complexity.

AI-driven contextual mastery for incident response

Context is fundamental to well-run tech operations, which require an understanding of systems, services, architectures, and teams to interpret the real-time data streaming in from observability and change systems. The delivery of context is crucial for effective operations performance. And it’s a universally important skill set for tech Ops teams to master.

AI + PSTN = Changing the UC Landscape

While last month’s Enterprise Connect 2024 (EC24) show seemed a bit light in terms of headline news, it did offer one high impact storyline around the integration of AI services with the PSTN. EC24 showcased the addition of AI services, including transcription and meeting minutes, to PSTN call using popular UC services (Teams, Zoom, Webex, Ring Central). While these have been in place for conference calls for almost a year, AI for one-to-one calls via the PSTN is new in 2024.