Operations | Monitoring | ITSM | DevOps | Cloud

The ultimate aim for all businesses is to deliver superlative customer service and earn goodwill in customer relationship management (CRM). And field service management is an extremely crucial part of CRM, and field service market is growing its demand from USD 3.0 billion in 2020 to USD 5.1 billion by 2025 (Markets and Markets). For many organizations across different industry verticals, field service plays a vital role in achieving customer satisfaction objectives and aids business expansion.

Founded in 1896, healthcare company Roche has innovation in its DNA. When you’re in the business of creating new medicine and diagnostic tests for millions of patients across the world, innovation can transform lives. My role is in our people and culture (P&C) team. For the past number of years, we’ve been looking for more agile, human-centric ways to improve collaboration and, ultimately, the patient and employee experience.

Josh Fetcher: “Product Hunt is a community where founders, product enthusiasts, and geeks go to check out the best new products and get attention for tech products that they've built.” If there is one sentence to define me it would be “done is better than perfect”. Saturday morning, after spent the last night released a new major version of our product while fixing bugs I came up with an idea: “Oh! It would be great time to make Qovery featured on Producthunt”.

If you’re a DevOps practitioner working in a Microsoft-centric environment, you’ll be pleased to learn that Logz.io recently added support for the popular Teams communications hub to help broadcast pressing alerts and other monitoring data. The integration comes on the heels of making the Logz.io platform directly available from within the Azure Console and expands organizations’ abilities to communicate and share notifications about everything from log data to security events.

Jaeger is an open-source end-to-end distributed tracing tool for microservices architecture. On the other hand, Elastic APM is an application performance monitoring system that is built on top of the ELK Stack (Elasticsearch, Logstash, Kibana, Beats). In this article, let's explore their key features, differences, and alternatives. Application performance monitoring is the process of keeping your app's health in check. APM tools enable you to be proactive about meeting the demands of your customers.

Data application developers using Snowflake as the data warehouse and who are new to Kubernetes, spinning up a single cluster on their laptop and deploying their first application can seem deceptively simple. As they start deploying data-driven applications using microservices and Kubernetes in production, the difficulty increases exponentially. It quickly throws the developer into a kind of configuration hellscape that drives productivity down for many data engineering teams.

ManageEngine has been named a Niche Player in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools. This is the second consecutive year that ManageEngine has been positioned in the Magic Quadrant.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In this edition, we’ll learn about AI deployment in data center operations and how it enables better performance and efficiency.

An infamous cyberattack in late 2020 made SolarWinds a household name in the tech industry after it was discovered to be at the center of a supply-chain attack on its Orion network management tool. That attack allowed state-sponsored actors to push a malicious update to nearly 18,000 customers, including U.S. government agencies and about 100 large private enterprises.

Grafana 8 brought with it many exciting new features, including the launch of a new alerting system and the expansion of Grafana’s live and streaming data functionality. We didn’t stop there. In Grafana 8.1, alongside new additions like the Geomap and Annotations panel, we introduced some new features to the Time series panel as well as two transformations to help make panel configuration more dynamic.